Mireya Lombraña Luna
Woodland,CA
Summary
I am a person who is eager to learn new things along with new co-workers and with your company. I am focused and always ready to help a client as well as dependable and reliable. Ability to complete tasks on time in both individual and team settings. Responsible, good judgment, and I keep up with the work, so I can be relied upon to help your company achieve its goals. Multitasker with the ability to maintain composure in fast-paced, high-pressure environments and as well have the ability to maintain professionalism, be organized, and have a positive attitude when interacting with clients. Strong leader and problem-solver dedicated to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Sales Advisor
Best Buy
09.2023 - Current
- Promoted to leadership and applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Used POS to run credit cards and leasing applications
- Helped customers every day by processing payments, monitoring reward accounts and resolving service concerns.
- Answered questions about store policies and concerns to support positive
- Assisted customers with special services, account updates and promotional options.
Retail Sales Associate
Target
10.2021 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Received and processed online orders for shipment or store pick-up.
- Delivered exceptional customer service to guests.
- Exchanged merchandise for customers and accepted returns.
- Take cash, checks, and card payments.
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
- Answered questions regarding store and merchandise.
Education
High School Diploma -
Pioneer High School
Woodland, CA06.2022
Skills
- Strong Client Relations
- Product Knowledge
- Training and mentoring
- Inbound and Outbound Calling
- Complaint resolution
- Credit card processing
- Payment processing
- Good listening skills
- POS systems expert
- Money handling abilities
- Stocking and replenishing
- MS Office
- Customer expectations management
- Cash Handling
- Customer Service Excellence
- Order Fulfillment
Timeline
Sales Advisor
Best Buy
09.2023 - Current
Retail Sales Associate
Target
10.2021 - 02.2023
High School Diploma -
Pioneer High School