Mireya Lopez
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Team Member
Amazon
Houston, TX
04.2020 - 04.2024
- Managed hazardous material handling processes in accordance with local regulations.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Conducted safety inspections to verify compliance with industry standards.
- Processed customer returns quickly and efficiently.
- Received incoming shipments from vendors and inspected contents for quality assurance purposes.
- Unloaded and loaded trucks using pallet jacks, dollies and hand carts.
- Drove overall performance by completing work orders on time.
- Coached new staff preparing outgoing and receiving incoming shipments.
Team Leader
Whataburger
Houston, TX
08.2014 - 01.2020
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Resolved conflicts between team members quickly and effectively, in a timely manner.
- Developed strategies to motivate employees in achieving goals.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Implemented new processes and procedures as needed.
- Recruited, trained, and supervised new staff members.
- Delegated work assignments and prioritized tasks.
Education
High School Diploma -
Barbara Jordan
Houston05-2016
Skills
- Customer Service
- Problem-Solving
- Equipment Operation
- Quality Inspections
- Workplace Safety
- Cash Handling
- Continuous Development
- Decision-making capabilities
- Following Instructions
- Complaint resolution
- Heavy Lifting
- Flexible Schedule
- Shift Scheduling
Timeline
Team Member
Amazon
04.2020 - 04.2024
Team Leader
Whataburger
08.2014 - 01.2020
High School Diploma -
Barbara Jordan