Mireya Morales
Austin
Summary
Dynamic Assistant Manager at Dollar Tree with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in problem resolution and team leadership, I excelled in supervising daily operations and ensuring high-quality service. My effective communication and organizational abilities fostered a positive work environment and improved team performance.Facilitated productive interactions with customers, enhancing work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar Tree
Austin
05.2024 - Current
- Assisted in daily operations and team coordination for smooth workflow.
- Handled customer inquiries and provided necessary information promptly.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Navarro Highschool
Austin, TX06-2025
Some College (No Degree) -
Austin Community College
Austin, TXSkills
- Customer service
- Problem resolution
- Effective communication
- Operational support
- Time management
- Multitasking and organization
- Team leadership
- Reporting and documenting
- Staff supervision
- Closing oversight
- Customer service and satisfaction
- Retail operations
Certification
- CCMA im a certified medical assistant.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Dollar Tree
05.2024 - Current
High School Diploma -
Navarro Highschool
Some College (No Degree) -
Austin Community College
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