Mireya Perez
Milwaukee,WI
Summary
Fluent in Spanish and English, available to work nights, weekends. Excellent Assistant Housekeeper with a heart for excellence in customer service and a detail-oriented focus on industry standards of cleanliness. Skills include team building, clear communication and diligent dedication to the safety of guests and staff. Committed Assistant Housekeeper whose superior knowledge of cleaning products and techniques alongside passion for teamwork,Provides unsurpassed guest satisfaction by delivering timely and efficient room cleaning services daily. Regularly participated in continuing safety training opportunities. Motivated Assistant Housekeeper focused on clearing and replacing linens, dusting surfaces and replenishing supplies according to company standards. Committed to bringing guests back to the property again and again by providing each with an exceptional room experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Housekeeping Assistant
Resource Unlimited
Milwaukee, WI
01.2022 - Current
- Kept building entryway glass clean and polished for professional presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Responded to requests from patrons for linens and toiletries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Dusted and polished surfaces to achieve attractive shine.
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
- Adhered to optimal standards for cleanliness, appearance and service.
- Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
- Handled guest complaints about housekeeping services and referred problems to management.
- Trained other staff members by physically demonstrating complex tasks.
Team Leader/Industrial Sewer
DD Sling And Supply
Mequon, WI
10.2014 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Led team of eight members while providing exceptional customer service.
- Implemented new working processes to deliver multiple improvements.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Participated in cross-functional team-building activities.
- Positioned as go-to person for up to eight staff members, troubleshooting complex administrative and training issues promptly.
- Molded team and embraced change to adapt within dynamic market.
- Assisted with new hire processing and existing training programs.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Worked with company's president to create prototypes of new designs and training materials.
Machine Operator
Gateway Plastics Inc
Mequon, WI
01.2014 - 10.2014
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
Education
GED -
MATC
Milwaukee2014
High School Diploma -
South Division High School
2010
Skills
- Chemical Safety
- Preventive Maintenance
- Work Prioritization
- Industrial Equipment
- Maintaining Clean Work Areas
- Company Quality Standards
- Health and Safety Regulations
- Health Standards Compliance
- Clear Communication
- Infection Control
- Interior and Exterior Cleaning
- CDC Sanitation Guidelines
- Trash Collection and Disposal
- Safety Practices
- Guest Service and Support
- Performance Monitoring
- Attention to Detail
- Heavy Lifting
- Cleanliness Standards
- COVID-19 Safety Procedures
- Cart Stocking and Organization
- Room and Public Space Cleaning
- Customer Service
- Team Support and Collaboration
- Housekeeping Support
- Floor Cleaning
- Furniture Moving
- Building Security
- Safety Measures
- Inventory Restocking
- Shift Scheduling
- Company Guidelines
- Providing Feedback
- Special Events
- Staff Development
- Business Documentation
- Electronic Communication
- Customer Inquiry and Response
- Vacuuming Floors
- Cleaning Services
- Damage and Theft Reporting
- Safe Food Handling Practices
- Safe Chemical Handling
- bilingual communication skills
- problem solving skills
Sewing, vinyl crafting,gardening,meditation
- Sewing has helped me in a meditation kind of way and to express my creativity by creating new things.
- Vinyl crafting is a new passion I have acquired its super fun to see creations in shirts or stickers come to reality.
- Gardening is another meditating way I use to help me in my daily life and it make my home feel more like home.
- meditation has helped me in many ways in my life I am a very spiritual person and it just way I ground myself and refresh my spirit.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Assistant
Resource Unlimited
01.2022 - Current
Team Leader/Industrial Sewer
DD Sling And Supply
10.2014 - Current
Machine Operator
Gateway Plastics Inc
01.2014 - 10.2014
GED -
MATC
High School Diploma -
South Division High School
Similar Profiles
Mary BorakoveMary Borakove
Business Co-Owner at Gongs Unlimited and Unlimited Singing BowlsBusiness Co-Owner at Gongs Unlimited and Unlimited Singing Bowls
Francis IgbruFrancis Igbru
NGL Production Process Technician at SEPLAT PRODUCING NIGERIA UNLIMITED (previously Mobil Producing Nigeria Unlimited)NGL Production Process Technician at SEPLAT PRODUCING NIGERIA UNLIMITED (previously Mobil Producing Nigeria Unlimited)
Kayra RiveraKayra Rivera
PCA at Tempus UnlimitedPCA at Tempus Unlimited
Robert SantoRobert Santo
Pattern Maker at B & E Pattern Co., Inc.Pattern Maker at B & E Pattern Co., Inc.
Monifah CocroftMonifah Cocroft
Healthcare Customer Service Representative at HumanaHealthcare Customer Service Representative at Humana