Summary
Overview
Work History
Education
Skills
Timeline
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Mireya Reyes

Chula Vista,CA

Summary

Ambitious detail-oriented Medical Receptionist/Referral Coordinator with over nine years of extensive experience performing medical clerical duties and patient screenings in a busy clinical setting. Customer service skills in greeting patients, scheduling appointments, preparing patient charts, verifying insurance coverage and entering data into EMR.



Overview

19
19
years of professional experience

Work History

Surgery Scheduling Coordinator

Mathew Isho, M.D., PC
04.2014 - Current
  • Serves as main resource to physician for surgery scheduling.
  • Work with insurance companies to get prior authorization for patients.
  • Coordinates the admission and transfer of patients.
  • Communicates information to patients and families.
  • Maintains physician’s surgical calendar.
  • Ability to work in a fast-paced environment with deadlines.
  • Completes all surgical forms and sends to surgical facility.
  • Set the patient’s up for preadmission testing.
  • Make postop appointments.
  • Ensures all paperwork needed for surgery is received by the facility.
  • Other duties as assigned by supervisor.

Referral Coordinator

Lomita Family Medical Group
05.2008 - 02.2014
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Acquired insurance authorizations for procedures, durable medical equipment, and tests ordered by the attending physician.
  • Prepared prescription refill requests on behalf of the physician.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Retrieved physician correspondence from dictation service and made edits when necessary.
  • Posted charges, payments, and denials into medical manager system

Concierge Agent

Hyatt Regency La Jolla
02.2005 - 07.2008
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Education

Certification - Medical Assistant

United Education Institute
San Diego, United States
06.2008

Skills

  • Maintains strict confidentiality
  • Knowledge of HMOs, Medicare and Medicaid
  • Electronic Medical Record (EMR) software
  • Strong work ethic
  • CPT and HCPCS coding
  • Exercises good judgment
  • Colorectal Surgery scheduling experience
  • Strong planning skills
  • HIPAA compliance
  • Deadline-driven
  • Team player with positive attitude
  • Ability to type 50 words per minute
  • Medical Manager Software
  • EMD Software
  • Procedure Scheduling
  • Payment Collection
  • Vital Signs
  • Office Procedure assistance

Timeline

Surgery Scheduling Coordinator

Mathew Isho, M.D., PC
04.2014 - Current

Referral Coordinator

Lomita Family Medical Group
05.2008 - 02.2014

Concierge Agent

Hyatt Regency La Jolla
02.2005 - 07.2008

Certification - Medical Assistant

United Education Institute

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Mireya Reyes