MIREYA RODRIGUEZ
Conway,SC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Manager
Adi Imports Dba Beachlife Resortwear
09.2014 - 11.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier
Eagles Beachwear
05.2000 - 10.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Only Deals
05.1999 - 05.2000
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Health Sciences
Horry-Georgetown Technical College
Myrtle Beach, SCPhlebotomy
Horry-Georgetown Technical College
Conway, SCSkills
- Employee Scheduling
- Product and Service Knowledge
- Recruiting and Interviewing
- Task Delegation
- Sales Strategies
- Staff Supervision
- Money Handling
- Customer Service
- Orientation and Training
Certification
Phlebotomy Certificate Awarded May 2004
Health Sciences Certificate Awarded December 2003
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Adi Imports Dba Beachlife Resortwear
09.2014 - 11.2023
Cashier
Eagles Beachwear
05.2000 - 10.2012
Cashier
Only Deals
05.1999 - 05.2000
Health Sciences
Horry-Georgetown Technical College
Phlebotomy
Horry-Georgetown Technical College
Phlebotomy Certificate Awarded May 2004
Health Sciences Certificate Awarded December 2003
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