Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mireya Sanchez

Richmond,CA

Summary

Dynamic professional with a proven track record at Caliber Beta Academy, adept in documentation management and exceptional communication. Spearheaded the enrollment process, enhancing data accuracy and staff training. Expertise in office management and customer service, achieving streamlined operations. Demonstrates strong leadership and sensitive information handling, driving significant improvements in operational efficiency.

Overview

25
25
years of professional experience

Work History

Front Office Lead

Caliber Beta Academy
07.2014 - Current
  • Overseeing the day to day operations , workstreams and outcomes of the front office.
  • Manage substitutes on campus for absent teaching staff in partnership with school leaders.
  • Perform lottery process for new students and re-enrollment for current students.
  • Manage new student application process. Send acceptance forms, overseeing the lottery process, managing the waitlist, and communicating on a regular basis with families.
  • Manage enrollment and attendance data collection, including free and reduce lunch applications
  • Submissions of Immunization reporting to state.
  • Shares attendance and enrollment data trends with the admin team
  • Manage students un-enrollment.
  • Maintain student cumulative records.
  • Be Director of School Operations back up when out of office.


Accounting Clerk

EAH Housing
03.2012 - 07.2014
  • Input high volume of monthly invoices with consistent accuracy.
  • Managed accounts payable and receivables and payroll.
  • Maintained accounting records utilizing in-house and client systems.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Entered figures using 10-key calculator to compute data quickly.

Administrative Assistant

Whiteside Construction
02.2008 - 01.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Collaborate human resource department with process of certified payroll and procedures to new hire.
  • Liaised between clients and vendors and maintained effective lines of communication.

Office Manager

Stong and Associates Architects
02.2006 - 02.2008
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Handle payroll function. Reporting payroll to Paychex.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Generated financial reports and summaries for owner review.
  • Implemented orderly, organized filing systems for easy record retrieval.
  • Processed employee and contractor expense reimbursements quickly.


Credit and Collection Specialist

Macphersons Art and Craft
07.2000 - 01.2006
  • Trained new team members on scripts, company services, and collection strategies.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Used skip tracing and other techniques to locate debtors.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Entered client details and notes into system for interdepartmental access and review.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Established relationships with customers to encourage payment of delinquent accounts.
  • Maintained accurate records of customer accounts, payments and payment plans.

Education

High School Diploma -

John F Kennedy High School
Richmond Ca
06-1995

Skills

  • Documentation management
  • Staff training and development
  • Strong leadership
  • Exceptional communication
  • Office management
  • Document management
  • Customer service
  • Filing
  • Record preparation
  • Sensitive information handling

Languages

Spanish
Full Professional

Timeline

Front Office Lead

Caliber Beta Academy
07.2014 - Current

Accounting Clerk

EAH Housing
03.2012 - 07.2014

Administrative Assistant

Whiteside Construction
02.2008 - 01.2012

Office Manager

Stong and Associates Architects
02.2006 - 02.2008

Credit and Collection Specialist

Macphersons Art and Craft
07.2000 - 01.2006

High School Diploma -

John F Kennedy High School

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Mireya Sanchez