Mireya Silva
Seaside,OR
Summary
Proven leader and effective problem-solver with extensive experience at Worldmark by Wyndham. Excelled in enhancing customer satisfaction and team performance through exceptional time management and verbal communication skills. Demonstrated adaptability by cross-training staff, leading to increased efficiency and conflict resolution. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.
Overview
3
3
years of professional experience
Work History
Assistance Manager Housekeeping
Worldmark by Wyndham
01.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Calmecac
Mexico, CitySkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Positive Attitude
- Adaptability and Flexibility
- Multitasking
- Problem-Solving
Languages
Spanish
Timeline
Assistance Manager Housekeeping
Worldmark by Wyndham
01.2022 - Current
High School Diploma -
Calmecac