Mireya Villarreal

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Conducted training sessions for new hires, ensuring consistent level of service across team.

• Promoted a positive learning environment by addressing behavioral issues promptly and professionally.
• Collaborated with teachers to develop engaging classroom activities for increased student interest.
• Attended training courses to continue to develop knowledge.
• Facilitated small group discussions to promote critical thinking skills among peers.

• Led small group and classroom activities focused on certain topics and special projects.
• Assisted students with individual needs, boosting their confidence and overall performance.
• Developed and implemented classroom routines to address varying student needs.

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• Promoted a positive learning environment
• Watched cooperating teacher and took notes on successful strategies
• Mentored students individually to improve learning and understanding of material.
• Provided one-on-one tutoring sessions for struggling learners, increasing comprehension of challenging concepts.