Miriah Smith
Summary
Dedicated and adaptive, customer-focused individual with a passion for delivering exceptional service. Detail oriented professional with a proactive attitude and strong work ethics. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
PN program
Gateway Technical College
09.2025 - Current
- Implemented infection control protocols to ensure patient safety.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Performed physical assessments, including vital signs and head to toe assessments.
- Administered medications in accordance with the physicians orders.
Caregiver
Home Health
03.2025 - Current
- Assist client with daily living activities and personal care needs such as bathing and dressing.
- Transfer client to and from motor scooter while practicing safe lifting and transferring techniques.
- Monitored health and well-being of client and report significant health changes.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linen.
Donor Floor Supervisor
Octapharma
12.2021 - 05.2025
- Manage donation times by utilizing staff to mitigate bottlenecks, report to management regarding production needs and successes, and monitor employee efficiency ratings.
- Sr. Phlebotomist: Resolve machine lights, handle unexpected events, provide aid in the flow of the donor floor to meet the center's needs, successfully perform venipunctures on all vein types, and collect samples.
- Medical screener: Take donor vitals, counsel donors on preparation for ranges outside of passing, and register new donors.
- Designated trainer: Develop staff per SOP guidelines while imparting knowledge.
CNA
Home health aid
02.2021 - 03.2022
- Prompt the client to take evening medication.
- Assist client with ADLs and evening walks.
- Prepare meals according to the clients' standards.
- Perform light housekeeping duties as laundry and cleaning.
Clinical
Cancer Treatment Center of America
10.2021 - 11.2021
- Escort Patients to the drawing room for blood work
- Verify patient identification on their wristband and requisition. Confirming identification on the labels before labeling the specimens for transportation to the lab.
- Gather and assemble equipment to perform successfully venipuncture to collect samples.
CNA
The Bay at Sheridan Healthcare
05.2020 - 01.2021
- Answer resident call lights and assist with their needs
- Assist residents with ADLs, such as walking, dressing, feeding, and bathing
- Assist nurses with wound care and vitals
- Chart performed care per shift
Food Service
St Catherine's, Froedtert South Hospital
03.2020 - 08.2020
- Collect tickets from the dietitian call center to prepare trays with condiments and beverages
- Run trays to patients' rooms promptly, knocking before entry, confirming name and date of birth on the meal ticket
- Stock refrigerators and cabinets on each floor with food, beverages, and condiments
Warehouse
Expanded Technology
10.2019 - 03.2020
- Use of multiple heavy press machines to create finished products, such as placing pads and cups into a machine to be pressed and form a rubber chair stopper
- Count and package company products for shipping
Warehouse
Amazon
05.2019 - 12.2019
- Use of RF scanner, scanning packages to build pallets
- Load and unload trucks of pallets or boxes onto or off a conveyor belt
- Fix damaged packages, reorder items, and place a new label on packages
- Ensure pallets are properly placed in the correct route for departure, fix label problems (miscount, misplacement), use pallet jack to move pallets around the warehouse for docking
Assistant Childcare Teacher
Every child's place
09.2018 - 03.2019
- Follow weekly lesson plans, assist infants in gross motor skills
- Monitor and update infant's daily sheets, chart diaper changes, nap time, feedings, and extracurricular activities
- Prepare bottles or food, feed, and clean up the infants
Manager
Jersey Mike's Subs
10.2015 - 01.2018
- Oversee, train, and coach staff while participating in food preparation and proper food handling.
- Place and reconcile weekly food and beverage orders
- Count and enter weekly inventory in spreadsheets
- Ensure labor, food, and paper costs are at a minimal level
- Resolve customer complaints to ensure patron satisfaction
Housekeeper
Hampton Inn
07.2015 - 10.2015
- Change linen, make beds, clean showers, floors, and toilets
- Stock beverages and hygiene in every assigned room
- Organize and stock housekeeping carts with supplies for rooms
Child Care
April Amerighi
06.2009 - 08.2015
- Light housekeeping and meal preparation.
- Assist with homework as needed
- Plan and participate in Crafts and indoor/ outdoor activities.
Maid
Merry Maids
11.2014 - 07.2015
- Clean customers' homes and/or businesses, sinks, counters, and mirrors
- Dust, vacuum, and mop floors
- Clean bathrooms, including showers and toilets
- Tidy up rooms and make beds as needed
Cashier
Jimano's Pizzeria
10.2014 - 11.2014
- Receive incoming calls, take and process orders into the POS
- Process payments and distribute the correct amount of change
- Clean and stock the station and waiting area as needed
Server
Applebee's
08.2010 - 03.2013
- Greet, take, and process customer orders into the POS
- Organize front and back of house for the beginning and end of shifts
- Make food and beverage recommendations
- Check back with the guest to ensure guest satisfaction
- Collect and process payments, administer correct change
Education
LPN
Gateway Technical College
Kenosha, WI 09.2025 - 06.2026
Associate's degree - Hospitality And Culinary Management
College of Lake County
Grayslake, IL 01.2020 - 05.2023
Skills
- Patient care
- Attention to detail
- Assertive
- Microsoft software
- Team collaboration
- Customer service
- Leadership
Certification
- BLS certified, 2025 (current)
- ASCP, Certified Phlebotomist, 2022 (current)
- Professional Chef Certificate, 2022
- Hospitality Manager Certificate, 2021
- Hospitality Supervisor Certificate, 2020
- FSSMC Certification, 2016
- CNA Certification, 2016 (current)
Timeline
LPN
Gateway Technical College
09.2025 - 06.2026
PN program
Gateway Technical College
09.2025 - Current
Caregiver
Home Health
03.2025 - Current
Donor Floor Supervisor
Octapharma
12.2021 - 05.2025
Clinical
Cancer Treatment Center of America
10.2021 - 11.2021
CNA
Home health aid
02.2021 - 03.2022
CNA
The Bay at Sheridan Healthcare
05.2020 - 01.2021
Food Service
St Catherine's, Froedtert South Hospital
03.2020 - 08.2020
Associate's degree - Hospitality And Culinary Management
College of Lake County
01.2020 - 05.2023
Warehouse
Expanded Technology
10.2019 - 03.2020
Warehouse
Amazon
05.2019 - 12.2019
Assistant Childcare Teacher
Every child's place
09.2018 - 03.2019
Manager
Jersey Mike's Subs
10.2015 - 01.2018
Housekeeper
Hampton Inn
07.2015 - 10.2015
Maid
Merry Maids
11.2014 - 07.2015
Cashier
Jimano's Pizzeria
10.2014 - 11.2014
Server
Applebee's
08.2010 - 03.2013
Child Care
April Amerighi
06.2009 - 08.2015