MIRIAIH E. BOONE
Amherst,NY
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in desired- position role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy’s
01.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
Housekeeper
Williamsville Suburban
12.2018 - 04.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
Counter/Drive-Thru Cashier/Packer
Mcdonalds
08.2015 - 03.2017
- Take Orders
- Wipe down counters
- Sweep and mop floor
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Operated register efficiently, reducing wait times and improving customer experience.
- Maintained stock and replenished workstation products.
- Continuously sought feedback to improve counting skills and techniques.
Editor
Employer
10.2013 - 01.2014
- Revise Resumes
- Helped children
- And, I presented project
Education
High School -
Amherst Central High School
Amherst, NY06.2017
Certificate - Phlebotomy
Buffalo Center For Arts & Technology (BCAT)
Buffalo, NYSkills
- Microsoft Word,Power Point,Access, Excel
- Effective Communication
- Organizational skills
- Great sense of urgency
- Customer Service
- Interpersonal skills
- Cash Handling
- Integrity and Honesty
- Safety awareness
- Verbal and written communication
- Teamwork and Collaboration
- Time Management
- Multitasking and Organization
- Money Handling
- Customer Relations
Other work related experiences
Seasonal Sales Associate - Pink - Buffalo NY 11/2017 - 12/2017
Sales Associate - Charlotte Russe, Inc. - Amherst NY 03/2017 - 07/2018
Sales / Retail Associate - Journeys - Buffalo NY 06/2018 - 06/2019
Work from Home Agent - Valencia Transportation Services - Buffalo NY 04/2019 - 06/2019
Crew member - Wendy’s - Amherst NY 06/2019 - 11/2019
Sales Associate - Dollar General - Amherst NY 11/2019 - 03/2020
Crew member - KFC KBP Foods - Depew NY 03/2020 -06/2020
Certification
- OSHA 10-Hour General Industry Training Certificate - Occupational Safety and Health Administration. 12-006154868 (07/2018)
- OSHA Standard 29 CFR 1910.1030, Bloodborne Pathogens. (10/2024)
- CPR/AED Certification (11/2024)
Timeline
Crew Member
Wendy’s
01.2024 - Current
Housekeeper
Williamsville Suburban
12.2018 - 04.2019
Counter/Drive-Thru Cashier/Packer
Mcdonalds
08.2015 - 03.2017
Editor
Employer
10.2013 - 01.2014
High School -
Amherst Central High School
Certificate - Phlebotomy
Buffalo Center For Arts & Technology (BCAT)
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