Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Timeline
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Miriam Abdu

Simi Valley,CA

Summary

With over 15 years of experience, I am a multilingual professional with a diverse background in executive and managerial roles. My track record includes successfully navigating complex transactions, exceeding sales targets, and providing top-tier customer service. I am proficient in communication, effective in management, and possess strong organizational skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams Realty, Inc.
12.2021 - Current
  • Accomplished over $15 million in closed purchase transactions, demonstrating a strong aptitude for navigating complex deals with ease and efficiency
  • Negotiated an average of 5% above asking price for 80% of listings, leading to more than $14.8 million in sales and satisfied clients
  • Achieved 100% client satisfaction by maintaining a 5-star rating, leading to repeat business and positive word of-mouth
  • Excelled in communication, resulting in a 100% satisfaction rate and an increase in referrals and repeat business from satisfied clients.

Social Media Content Creator

Youtube
09.2013 - Current
  • Utilized strong creative skills to create and publish captivating social media content, resulting in a follower base of over 60k and improved brand visibility
  • Collaborated with more than 10 local and international brands to develop high-quality advertising content, increasing brand visibility and engagement
  • Monitor analytics to assess content performance and optimize strategies for audience growth.

Medical Interpreter

LanguageLine Solutions
09.2016 - 03.2023
  • Facilitated communication between medical professionals and patients for over 100 medical appointments, resulting in 100% accuracy and improved patient satisfaction
  • Achieved 100% accuracy in providing strict renditions of messages, ensuring clear communication for nonnative English speakers
  • Received 100% positive feedback from patients for clear enunciation and pronunciation, resulting in improved patient-doctor communication.

Principal Assistant

St. Mary Christian school
09.2017 - 09.2018
  • Maximized data utilization by developing and implementing a comprehensive data compilation system, resulting in a 90% decrease in data processing time
  • Acted on behalf of the school administrator in their absence, handling various responsibilities with professionalism.

Personal Banker

Wells Fargo
01.2015 - 03.2017
  • Strengthened customer loyalty by providing clients with tailored banking solutions
  • Achieved 50% conversion rate on cold calls resulting in a significant increase in new accounts
  • Utilized strong networking skills to establish relationships with 15 local businesses, leading to a 30% growth new accounts
  • Consistently achieved 100% follow-up on Teller referrals, resulting in significant revenue growth
  • Provides prompt quality customer service along with support to Bankers and store management
  • Performs wide range of services including document preparation, account servicing/maintenance, and problem resolution.

Board Member/ General manager assistant

Mobel polymers
01.2006 - 01.2009
  • Personally assist, organize, and check the materials importing process
  • Streamlined import process resulting in a 50% decrease in costs and improved supplier relationships
  • Control correspondence and deadlines, ensuring timely completion of projects and reducing overall costs
  • Increased overall productivity by 80% through implementation of cross-functional training programs, reporting to MD
  • Streamlined schedule resulting in 100% on-time completion of all tasks, increasing efficiency and client satisfaction.

Education

Bachelor's degree in Business Administration and Management, Marketing -

Arab Academy for Science, Technology and Maritime Transport
12.2005

Skills

  • Real Estate : Complex deal navigation, More than 15 million in sales, negotiation
  • Interpretation: Accurate language rendering, Customer service and communication, Multilingual proficiency (English/ Arabic)
  • Management: Correspondence and deadline control, Data processing, Modern communication methods, Professional client interaction, Scheduling and coordination, Social media management, Task prioritization
  • Banking: Customer relationship building, Document preparation and problem resolution, Sales and cross-selling
  • Legal support : Case monitoring and support, Document translation (Arabic to English)
  • Marketing : Advertisement planning, Sales promotion strategies, social media ads management
  • Computer : Excel, various AI tools, Word
  • Content creation : analyzing performance metrics to optimize content strategy, creating content, editing visually appealing and engaging content, Proficient in conceptualizing content, Social media management

Certification

Realtor, Department of Real Estate, 12/2024, Present

Volunteer Experience

  • CTS non profit organization, Fundraising Event Manager, 11/2024, 12/2024, Planned and executed a highly successful one-day fundraising event for CTS nonprofit organization. Through strategic event planning and effective execution, I generated an impressive $65,000 in sales and donations, surpassing the initial fundraising target. My role involved cross-functional collaboration with volunteers, sponsors, and attendees, showcasing my ability to engage diverse stakeholders and create a cohesive fundraising atmosphere. I implemented innovative fundraising strategies, ensuring the event's success and positively impacting the community's perception of CTS. Additionally, my strong financial management skills were evident in the efficient handling of funds, maximizing the impact of every donation received. The post-event evaluation I conducted further demonstrates my commitment to continuous improvement and the success of future fundraising initiatives.
  • St. Mary School, Event Coordinator, 9/2017, 9/2018, Planned and executed numerous community events aimed at enhancing engagement and awareness of St. Mary School, including open houses, educational speaker series, and community play days. Strategically selected speakers to address topics of interest to families, fostering a sense of community involvement and education. Successfully attracted new students through these events, contributing to the growth and visibility of the school within the community.

Timeline

Real Estate Agent

Keller Williams Realty, Inc.
12.2021 - Current

Principal Assistant

St. Mary Christian school
09.2017 - 09.2018

Medical Interpreter

LanguageLine Solutions
09.2016 - 03.2023

Personal Banker

Wells Fargo
01.2015 - 03.2017

Social Media Content Creator

Youtube
09.2013 - Current

Board Member/ General manager assistant

Mobel polymers
01.2006 - 01.2009

Bachelor's degree in Business Administration and Management, Marketing -

Arab Academy for Science, Technology and Maritime Transport
Miriam Abdu