Miriam Alcaraz
San Diego,CA
Summary
Dedicated and goal-oriented individual with a strong ability to quickly learn and adapt to various situations in a professional, ethical, and timely manner. Thrives as a team player, requiring minimal supervision, always ready to share skills and knowledge. Seeking a position to challenge and contribute to providing optimal care. Experienced Medical Assistant with a solid foundation in clinical and administrative support in healthcare settings. Skilled in patient care assistance, medical records management, and office operations. Excellent at patient communication and adept at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Neighborhood Health Care
01.2024 - Current
- Administered patient care, including vital sign monitoring and medical history collection.
- Assisted healthcare providers with clinical procedures and patient examinations.
- Maintained accurate electronic health records using EMR systems for improved patient tracking.
- Trained new staff on office protocols and best practices for enhanced team efficiency.
- Coordinated appointments and referrals, optimizing patient flow within the practice.
- Educated patients on treatment plans and medication management to enhance compliance.
- Implemented process improvements that streamlined administrative workflows and reduced wait times.
- Led initiatives to enhance patient satisfaction through feedback collection and service adjustments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
St. Pauls Pace
01.2023 - 01.2024
- Administered patient care, including vital sign monitoring and medical history collection.
- Assisted healthcare providers with clinical procedures and patient examinations.
- Maintained accurate electronic health records using EMR systems for improved patient tracking.
- Educated patients on treatment plans and medication management to enhance compliance.
- Coordinated appointments and referrals, optimizing patient flow within the practice.
- Trained new staff on office protocols and best practices for enhanced team efficiency.
- Implemented process improvements that streamlined administrative workflows and reduced wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Referral Coordinator
Family Health Centers of San Diego
01.2022 - 01.2023
- Coordinated patient referrals to ensure timely access to comprehensive health services.
- Streamlined communication between providers and patients, enhancing referral process efficiency.
- Developed training materials for new staff on referral procedures and best practices.
- Managed electronic health records using EHR to track and update patient information accurately.
- Identified trends in referral patterns, proposing improvements to optimize service delivery.
Dialysis Technician
Fresenius Medical Care
01.2021 - 01.2022
- Administered dialysis treatments, ensuring patient comfort and safety throughout procedures.
- Monitored vital signs and machine functions, promptly addressing any complications or concerns.
- Educated patients on treatment processes and post-dialysis care to promote understanding and compliance.
- Conducted routine maintenance on dialysis equipment, ensuring operational readiness and compliance with safety standards.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
Medication Technician
Brookdale Clairemont
01.2016 - 01.2020
- Administered medications accurately following prescribed schedules and protocols.
- Monitored residents' health conditions, documenting changes and reporting to nursing staff.
- Trained and mentored new medication technicians on best practices and compliance standards.
- Implemented safety measures to ensure proper handling and storage of medications.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Conducted regular audits of medication supplies, ensuring adherence to inventory management guidelines.
- Enhanced medication administration processes, reducing errors and improving resident safety.
- Facilitated communication between residents, families, and healthcare providers regarding medication needs and concerns.
Medical Assistant
Dr. De La Rosa
01.2015 - 01.2016
- Administered patient care, including vital sign monitoring and medical history collection.
- Assisted healthcare providers with clinical procedures and patient examinations.
- Maintained accurate electronic health records using EMR systems for improved patient tracking.
- Educated patients on treatment plans and medication management to enhance compliance.
- Coordinated appointments and referrals, optimizing patient flow within the practice.
- Led initiatives to enhance patient satisfaction through feedback collection and service adjustments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Technical Degree - Certified Nursing Assistant
International Health Group
01-2020
Medical Assistant Diploma - Medical Assistant
UEI College
Chula Vista, CA01.2016
High School Diploma -
Victoria Community Schoold
San Ysidro, CA09-2015
Skills
- Bilingual proficiency in Spanish and English
- Appointment coordination
- Health insurance verification expertise
- EKG, 10 Lead
- Recording vital signs accurately
- Injection technique proficiency
- Blood collection expertise
- OSHA-standard housekeeping practices
- Infection control procedures
- Sterilization techniques
- CLIA Waved Testing
- Wound Care
- Medical terminology knowledge
- Customer service
- Patient scheduling
- HIPAA compliance
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Patient-focused care
- Procedure assistance
- Compassionate
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
Certification
- Medical Assistant UEI College 2016
- International Health Group School: 2020 Certified Nursing Assistant
- Registered State Home Care Aide LIC#7516184324
- CPR Certified/First Aid
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Medical Assistant
Neighborhood Health Care
01.2024 - Current
Medical Assistant
St. Pauls Pace
01.2023 - 01.2024
Referral Coordinator
Family Health Centers of San Diego
01.2022 - 01.2023
Dialysis Technician
Fresenius Medical Care
01.2021 - 01.2022
Medication Technician
Brookdale Clairemont
01.2016 - 01.2020
Medical Assistant
Dr. De La Rosa
01.2015 - 01.2016
Technical Degree - Certified Nursing Assistant
International Health Group
Medical Assistant Diploma - Medical Assistant
UEI College
High School Diploma -
Victoria Community Schoold
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