Miriam Ali
Healthcare Management
Portsmouth,VA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Sitters Companion Adult Care: Home Health Agency
03.2017 - Current
- Oversee LTSS healthcare facility operational budget and revenue cycle
- Developed strategical plans to enhance operational efficiency and achieve organizational goals
- Manage budgetary aspects, controlling costs while maintaining service quality
- Initiates ongoing collaboration support with healthcare professionals and administrative staff to enhance overall productivity
- Contribute to a positive and supportive team environment
- Ensure compliance with healthcare regulations and uphold current knowledge of healthcare industry standards
- Facilitate MCO and fee-for-service negotiations and contracts successfully
- Oversee patient and employee electronic verification visits scheduling implementation
- Maintain and organize patient records, ensuring accuracy and compliance with HIPPA privacy regulations
- Assist in verifying insurance eligibility and investigate resolving billing remit inquiries
- Obtain ongoing ICD-10 coding proficiency standards.
Retail Divisional Manager
Nordstrom Inc.: Women Shoe Division
01.1999 - 03.2017
- Oversaw yearly revenue operations of 13 million dollars
- Create an environment that is enthusiastic about customer service that sets an example of professionalism, ownership, and initiative
- Demonstrate productivity goals through preparing and executing business plans to optimize resources while delivering results
- Collaborate with business partners and marketing team to align efforts to achieve store and company goals
- Attract, recruit, hire, and develop the best talent
- Provide consistent, timely, and direct feedback, recognizing positive results and identifying improvement opportunities.
Education
Master of Healthcare Administration -
Norfolk State University
Norfolk, Virginia05.2024
Bachelor of Science -
Norfolk State University
Norfolk, Virginia05.2022
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA05.2019
Skills
- MCO Credentialing Expertise
- Medicaid Regulatory Compliance
- Revenue Cycle Management
- EHR Systems Billing Proficiency
- ICD-10 CPT, and HCPCS Medical Coding
- Analytical Skills
- Team Development
Timeline
Administrative Assistant
Sitters Companion Adult Care: Home Health Agency
03.2017 - Current
Retail Divisional Manager
Nordstrom Inc.: Women Shoe Division
01.1999 - 03.2017
Master of Healthcare Administration -
Norfolk State University
Bachelor of Science -
Norfolk State University
Associate of Science - General Studies
Tidewater Community College
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