Miriam Alkatsha
Royal Palm Beach,FL
Summary
Reliable professional with diverse experience in customer service, childcare, retail, food service, and recreation. Demonstrates strong communication skills with customers and team members while thriving in fast-paced environments. Expertise includes teaching, lifeguarding, cash handling, food preparation, and activity organization, showcasing adaptability and a commitment to supporting team objectives.
Overview
1
1
Language
4
4
years of professional experience
Work History
Recreation Specialist, Swim Instructor
The Breakers
Palm Beach, FL
03.2026 - Current
- Work as a Recreational Specialist at a seasonal sports and recreation camp, supervising groups of 10–20 children with another counselor and working with different age groups.
- Everything that happened with the kids was always communicated to the parents.
- Supervise and care for children throughout the day, keeping them safe, organized, and engaged while bringing them to activities including swimming, tennis, golf, art, and the playground.
- Monitor children during meals in the cafeteria, keeping track of what each child eats, communicating meal information to parents, and encouraging children to try new foods and maintain healthy eating habits.
- Make sure children stay hydrated throughout the day by regularly encouraging them to drink water, especially during physical and outdoor activities.
- Stepped in as a swim instructor, independently teaching daily lessons with different skills and activities.
- Work as a lifeguard, maintaining water safety and being prepared to assist children in the pool when needed.
- Assist in the Breakers West kitchen by serving food to campers, transporting food from the kitchen to the cafeteria, and keeping food service areas organized.
- Manage camp attendance by checking children in each day, keeping accurate records, and calling children by name during dismissal to ensure an organized departure.
- Communicate with counselors and other staff throughout the day to coordinate activities, meals, transportation, and the needs of the children.
- Developed strong skills in leadership, childcare, communication, teamwork, organization, safety awareness, time management, adaptability, customer service, and working with children
Babysitter
Houses throughout West Palm Beach, FL
West Palm Beach, FL
07.2022 - Current
- Provided reliable childcare for family members and neighbors throughout the summer, often caring for children on a regular basis.
- Prepared breakfast, lunch, and dinner while making sure children were properly cared for throughout the day.
- Helped children with homework and provided support when they needed help with schoolwork or personal problems.
- Handled conflicts, disagreements, and minor injuries calmly and responsibly, using good judgment to find appropriate solutions.
- Created a safe, supportive, and positive environment for children while maintaining patience and a responsible attitude.
- Developed strong skills in childcare, communication, responsibility, problem-solving, patience, organization, conflict resolution, and time management.
Bakery Associate
Blissri Bakeshoppe
Lake Worth, FL
01.2026 - 09.2026
- Worked independently during 8-hour shifts, managing daily customer service and bakery responsibilities.
- Greeted customers, provided friendly service, and accurately handled transactions at the cash register.
- Baked and decorated cupcakes, cookies, muffins, and other baked goods while paying close attention to quality and presentation.
- Prepared specialty drinks including coffee, iced tea, lemonade, and other beverages.
- Created and managed social media content to promote the bakery, showcase products, and attract customers.
- Maintained a clean, organized, and welcoming bakery throughout each shift.
- Handled opening and closing responsibilities, including cleaning, organizing, and preparing the shop for customers.
- Assisted in inventory management by tracking ingredient stock levels and letting the Manager know.
- Developed strong skills in customer service, cash handling, baking, food preparation, social media marketing, creativity, attention to detail, time management, independence, cleanliness, organization, and multitasking.
Brand Representative
Abercrombie & Fitch
Wellington, FL
10.2025 - 01.2026
- Operated the cash register and assisted customers with purchases while providing friendly and helpful customer service.
- Operated cash register and assisted customers with purchases, delivering friendly and helpful service to enhance shopping experience.
- Worked a seasonal retail position in a fast-paced environment with frequent rushes and high customer volume.
- Folded clothing items to maintain store organization and presentation, organized, and restocked clothing to keep the store neat and easy for customers to shop.
- Guided customers in locating clothing and products, supporting them in making informed purchasing decisions.
- Packed and prepared online orders accurately and efficiently.
- Received and organized new clothing shipments for sales floor and unbox new clothing shipments for upcoming collections, organizing new merchandise for the sales floor.
- Enhanced customer service and cash handling skills through daily interactions in customer service, cash handling, communication, teamwork, multitasking, organization, time management, and working under pressure.
Swim Instructor, Lifeguard, and Deck Supervisor
Goldfish Swim school
Palm Beach, FL
06.2025 - 09.2025
- Taught a structured swim curriculum to children ages 4 months–12 years, remembering and demonstrating the required skills for each level.
- Used enthusiasm, patience, and effective teaching techniques to help swimmers build confidence and improve their swimming skills.
- Learned and properly used holds and safety techniques for working with young children in the water.
- Communicated clearly with parents about their children’s progress, skills, and areas for improvement.
- Earned a promotion to Deck Supervisor, overseeing the entire pool area and helping instructors maintain a safe and organized environment by training and mentoring them.
- Became lifeguard certified in the start to work as a lifeguard, developing strong water-safety, emergency response, and swimmer-assistance skills.
- Developed strong skills in leadership, communication, child supervision, teamwork, memorization, safety awareness, and problem-solving.
Cashier
Erin Salon
Boynton Beach, FL
01.2024 - 03.2025
- Welcomed customers as they entered the store as they entered and left the salon, creating a friendly and welcoming experience.
- Checked out customers after their appointments and handled transactions accurately.
- Recommended and marketed additional hair and beauty products to customers.
- Assisted customers with product questions and helped promote salon products and services.
- Provided friendly and professional customer service while maintaining a positive attitude.
- Developed strong skills in customer service, communication, sales, cash handling, product marketing, and attention to detail.
Brighthouse day camp summer Counselor
Somerset Academy Middle and High school
Boynton Beach, FL
06.2024 - 08.2024
- Served as a counselor for a group of 1st graders throughout the summer, providing daily supervision and care.
- Led children to different activities and helped create a fun, positive, and engaging environment.
- Kept children safe during activities and transitions while making sure everyone was properly supervised.
- Made sure the children were fed and cared for throughout the day.
- Supported children when they were upset or having a difficult day, using patience and encouragement to help them feel better.
- Maintained a positive attitude and brought enthusiasm and energy to daily activities.
- Developed strong skills in childcare, patience, communication, leadership, responsibility, safety awareness, teamwork, and problem-solving.
Boy scouts Volunteer
St. Peter, Seal of the Martyrs Coptic Orthodox Church, FL
Palm Beach, FL
08.2023 - 12.2023
- Volunteered with younger Scouts after aging out of the program, using my own experience as a Scout to help younger children succeed.
- Worked with younger Scouts in small age groups, helping them with challenges, building activities, and problem-solving.
- Guided children through difficult situations by encouraging them to think through problems and find solutions.
- Shared the skills, lessons, and positive experiences I learned as a Scout to help younger children build confidence and succeed.
- Provided encouragement and support while helping children develop teamwork, independence, and problem-solving skills.
- Developed strong skills in mentoring, leadership, communication, patience, teamwork, problem-solving, and working with children.
Summer camp counselor; Volunteer
St. Peter, Seal of the Martyrs Coptic Orthodox Church, FL
Palm Beach, FL
06.2023 - 07.2023
- Prepared and taught lessons to younger children while maintaining a positive, encouraging, and welcoming attitude.
- Created crafts, games, and activities related to lessons to keep children engaged and involved while learning.
- Provided care, support, and guidance to children throughout activities and lessons.
- Prepared food and organized snacks and drinks for the children.
- Helped create a safe, fun, and supportive environment where children could learn and participate.
- Developed strong skills in teaching, communication, creativity, patience, organization, childcare, leadership, and teamwork.
Education
No Degree - Biomedical Sciences
Florida Atlantic University
Boca Raton, FL05-2029
High School Diploma -
Palm Beach Central High School
Wellington, FL05-2026
Skills
- Customer Service
- Communication
- Teamwork
- Leadership
- Childcare
- Teaching & Instruction
- Cash Handling
- Product Marketing
- Social Media Marketing
- Food Preparation
- Beverage Preparation
- Lifeguarding &
- Safety
- Conflict Resolution
- Health and wellness
- Problem-Solving
- Organization
- Time Management
- Multitasking
- Working Under Pressure
- Patience
- Creativity
- Responsibility
- Mentoring
- Inventory & Merchandise Organization
- Record Keeping
- Encouragement & Positive Attitude
- Decision-Making
LANGUAGE
Fluent in English/Arabic. Learning Spanish/German
Timeline
Recreation Specialist, Swim Instructor
The Breakers
03.2026 - Current
Bakery Associate
Blissri Bakeshoppe
01.2026 - 09.2026
Brand Representative
Abercrombie & Fitch
10.2025 - 01.2026
Swim Instructor, Lifeguard, and Deck Supervisor
Goldfish Swim school
06.2025 - 09.2025
Brighthouse day camp summer Counselor
Somerset Academy Middle and High school
06.2024 - 08.2024
Cashier
Erin Salon
01.2024 - 03.2025
Boy scouts Volunteer
St. Peter, Seal of the Martyrs Coptic Orthodox Church, FL
08.2023 - 12.2023
Summer camp counselor; Volunteer
St. Peter, Seal of the Martyrs Coptic Orthodox Church, FL
06.2023 - 07.2023
Babysitter
Houses throughout West Palm Beach, FL
07.2022 - Current
No Degree - Biomedical Sciences
Florida Atlantic University
High School Diploma -
Palm Beach Central High School