Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miriam Anguiano

Sparks

Summary

Dedicated and empathetic Medical Assistant offering experience in patient care and clinical administrative experience. Committed to obtaining highest level of patient satisfaction. Adept at maintaining medical records and utilizing EHR software. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

14
14
years of professional experience

Work History

Medical Assistant

Peak Allergy
09.2024 - Current
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Participated in quality improvement initiatives, contributing valuable insights to enhance overall practice performance.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Lead Toddler Teacher

GODDARD SCHOOL
05.2022 - 07.2024
  • Created and implemented age-appropriate lesson plans and activities that encouraged physical, social, emotional and cognitive development.
  • Collaborated with other teachers to develop strategies for managing challenging behaviors among toddlers.
  • Developed and fostered positive relationships with parents of toddlers in the program.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
  • Maintained daily records of individual activities, behaviors, meals and naps.

Medical Assistant

NORTHERN NEVADA ALLERGY CLINIC
06.2013 - 08.2021
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Provided guidance to new employees regarding policies and procedures within the organization.
  • Monitored and maintained inventory of biologics supplies and materials.
  • Communicated effectively with vendors regarding ordering, delivery or billing inquiries.
  • Researched clinical criteria and determined eligibility for requested services based on plan provisions.
  • Identified areas where improvements can be made within the department by analyzing trends in denials and approvals.
  • Administered immunotherapy injections at regular intervals over a period of several months or years.

Remote Front Desk Receptionist

QUALITY MANAGEMENT RESORTS
08.2011 - 06.2013
  • Monitored visitor access control systems including issuing identification badges when necessary.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out guests.
  • Assisted with room reservations, changes and cancellations.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.

Education

Occupational Studies Medical Assistant - undefined

Career College of Northern Nevada
Sparks, NV
06.2013

Skills

  • Group and Individual Instruction
  • Patient Scheduling
  • Medical Terminology
  • Vital Sign Monitoring
  • Immunization Administration
  • Patient Care Coordination
  • 8 years of Medical Office Experience
  • Organized and Time Management
  • Detail Oriented
  • Teamwork and Collaboration
  • Remote Work Experience
  • Billing and Invoicing
  • Progress Reporting
  • Bilingual in Spanish

Timeline

Medical Assistant

Peak Allergy
09.2024 - Current

Lead Toddler Teacher

GODDARD SCHOOL
05.2022 - 07.2024

Medical Assistant

NORTHERN NEVADA ALLERGY CLINIC
06.2013 - 08.2021

Remote Front Desk Receptionist

QUALITY MANAGEMENT RESORTS
08.2011 - 06.2013

Occupational Studies Medical Assistant - undefined

Career College of Northern Nevada
Miriam Anguiano