Miriam Bastidas
Miami Beach,FL
Overview
2
2
years of professional experience
Work History
Area Supervisor
VEHL Marketing LLC
DORAL, FL
07.2022 - 01.2024
- Monitored employee performance, providing feedback and coaching as needed.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Established area team schedule and planned production.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Developed strategies for improving customer satisfaction ratings across all stores in the area.
Executive Director of Human Resources
Juana Jose Vargas School
Valle De La Pascua,
- Conducted training for managers and supervisors in conflict resolution and employee management skills.
- Reviewed job descriptions to ensure they accurately reflect the duties performed by each position within the organization.
- Prepared and administered annual department budget.
- Analyzed compensation data to identify trends in pay practices and recommend solutions for improvement.
- Conducted employee relations activities such as investigations, disciplinary action, terminations and grievances.
- Supervised employee hiring, selection and disciplining procedures.
- Identified staffing and recruiting needs while applying best practices for talent management.
- Coordinated staff meetings to ensure timely delivery of information to employees.
Education
MBA - MBA in Human R
UNA University |
Caracas, Venezuela01-1997
Skills
- Supply Chain Distribution
- Supply Chain Management
- Quality Control
- Sales Tracking
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Area Supervisor
VEHL Marketing LLC
07.2022 - 01.2024
Executive Director of Human Resources
Juana Jose Vargas School
MBA - MBA in Human R
UNA University |