Miriam Brody
Orlando,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Dispatcher
American Courier
08.1989 - 10.1990
- Ensured efficient delivery routes by coordinating timely shipment dispatch.
- Resolved issues promptly by providing real-time updates to drivers.
- Prioritized incoming orders based on urgency and client requirements.
- Maintained seamless workflow during shift changes through collaboration with dispatchers.
- Delivered exceptional customer service during emergencies with empathy and patience.
- Implemented double-check system, reducing errors in dispatch logs significantly.
Sales Associate/Fitting Room Attendant
Lerner Shops
10.1987 - 07.1988
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards by arranging displays and organizing inventory.
- Implemented promotional strategies that increased foot traffic during peak shopping periods.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed fitting room operations, ensuring cleanliness and organization to enhance customer experience.
- Conducted regular audits of fitting room area to ensure compliance with store standards.
- Reduced theft by limiting number of items that each customer took into fitting rooms.
Medical Billing Clerk
ML Home Health
06.1985 - 08.1985
- Ensured timely Medicaid billing by meticulously preparing files for submission.
- Streamlined communication by answering phones and clarifying staff roles effectively.
- Achieved accurate insurance claim processing, securing prompt reimbursements for services rendered.
- Resolved billing discrepancies swiftly by reviewing patient statements for accuracy.
- Maintained organized patient records by filing and updating medical information regularly.
- Managed daily billing tasks efficiently, consistently meeting tight deadlines with precision.
Hospital Volunteer
Mount Sinai Medical Center
06.1984 - 08.1984
- Assisted healthcare staff with patient transportation and logistical support.
- Supported dietary staff by delivering meals to patients, ensuring dietary restrictions were met.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Provided support and companionship to patients in need of assistance.
- Boosted patient morale with regular visits and personalized attention, fostering supportive atmosphere.
Education
high school diploma -
Madonna Academy
Hollywood, Florida05.1988
Skills
- Using simple and power tools
- Bilingual in Spanish
- Strong Communicator
- Teamwork Skills
- Problem Solving Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Stress tolerance
- Prioritizing calls
- Schedule coordination
- Record keeping
- Delivery support
- Microsoft Word proficiency
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Dispatcher
American Courier
08.1989 - 10.1990
Sales Associate/Fitting Room Attendant
Lerner Shops
10.1987 - 07.1988
Medical Billing Clerk
ML Home Health
06.1985 - 08.1985
Hospital Volunteer
Mount Sinai Medical Center
06.1984 - 08.1984
high school diploma -
Madonna Academy