Miriam Burden
Summary
Reliable Commercial Cleaner and Resourceful Legal Case Manager experienced in dynamic environments. Delivered exceptional customer satisfaction through effective cleaning practices while managing legal cases with efficiency and thoroughness. Focused on maximizing productivity and fostering strong client relationships through precise legal research, case preparation, and clear communication.
Overview
11
11
years of professional experience
Work History
Commercial Cleaner
S&S cleaning
Evansville
03.2026 - Current
- Maintained cleanliness in commercial spaces following established safety protocols.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Disposed of waste and recyclables according to company guidelines and local regulations.
- Restocked cleaning supplies to ensure readiness for daily tasks.
- Collected trash from floors within hallways, bathrooms and work areas.
- Reported any damages or malfunctions observed while performing duties to supervisor.
- Washed windows, walls, and ceilings to ensure a clean environment for customers.
Senior Case Manager
Yocum Law Office
Evansville
09.2021 - 02.2026
- Managed client cases through comprehensive assessment and documentation.
- Coordinated communication between clients, attorneys, and external agencies.
- Developed individualized care plans based on client needs and legal requirements.
- Trained junior case managers on best practices and office procedures.
- Maintained accurate records in case management software for effective tracking. Requesting medical records
- Protected patient data in alignment with HIPAA privacy protocols.
- Performed audits of objectives and case progression for case management team.
Office Assistant
Burdette Park Aquatic Center
Evansville
03.2015 - 08.2021
- Coordinated scheduling for staff and ensured smooth operation of aquatic programs.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed daily administrative tasks and organized office supplies efficiently.
- Answered and directed phone calls to appropriate staff members.
- Assisted with customer inquiries, providing information about facility services and activities.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Prepared reports on daily operations to assist management in decision-making processes.
- Assisted with special projects as needed.
Education
FJ Reitz High School
Evansville, INSkills
- Safety compliance
- Supply management
- Microsoft
- Proficient in multi platforms and networking
- Well diverse in Disability Law
Timeline
Commercial Cleaner
S&S cleaning
03.2026 - Current
Senior Case Manager
Yocum Law Office
09.2021 - 02.2026
Office Assistant
Burdette Park Aquatic Center
03.2015 - 08.2021
FJ Reitz High School