Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miriam Burns

Gwynn Oak,MD

Summary

Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Omega Home Health Services
Owings Mills, MD.
07.2024 - Current
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Consulted with client care team to continually update care plans.
  • Assessed physical condition of patients and identified health problems requiring further medical intervention.
  • Assisted with meal planning to meet nutritional plans.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Drove clients to doctors' appointments and social outings.
  • Built strong and trusting rapport with clients and loved ones.
  • Improved patient outlook and daily living through compassionate care.

Residential Supervisor

Richcroft
Hunt Valley, MD
02.2019 - 12.2024
  • Manage schedules and staff.
  • Attend PCP meetings.
  • Monitor QA compliance.
  • Complete Employee's Evaluations, Coaching, and Supervision.
  • Manage appointments and medication.
  • Manage residents' budget.
  • Grocery and household shopping.
  • Manage the staff meeting.
  • Organized recreational activities for residents according to their interests.
  • Served as a role model for staff by exhibiting professional behavior at all times.
  • Daily documentation using Care Tracker and ICM.
  • Attend supervisor meetings and required training.

Lead Mental Health Worker

Sheppard Pratt Hospital Retreat
Towson, MD.
11.2014 - 10.2019
  • Provided crisis intervention and support to individuals in distress.
  • Admissions and patients discharge
  • Complete safety searches.
  • Take patients vital signs.
  • Transport the patient to appointments.
  • Complete safety rounds.
  • Assist with patients' meals.
  • Lead therapeutic groups.
  • Monitored patient progress and updated treatment plans in collaboration with psychiatrists.
  • Documented all patient interactions, treatment plans, and progress notes in electronic health records.

House Manager

Innovative Inc.
Owings Mills, MD.
03.2014 - 08.2019
  • Manage multiple homes.
  • Manage staff and schedules.
  • Attend PCP meeting
  • Monitor QA requirements for all homes.
  • Manage monthly staff meetings.
  • Manage appointments and medication
  • Manage residents' budget.
  • Grocery and household shopping
  • Attend the manager's meeting and training sessions.
  • Complete and oversee staff documentation.

  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.

Education

Associate of Arts - Human Services

The Community College of Baltimore County
Catonsville, MD
05-2014

Skills

  • Household organization
  • Social support
  • Medication organization
  • Client dressing
  • Disability care
  • Privacy and confidentiality
  • Daily living support
  • Community integration
  • Cultural sensitivity
  • Emergency preparedness
  • Mental health support
  • Relationship building

Certification

  • MANDT
  • FIRST AIDE/CPR
  • CMT

Timeline

Personal Support Worker

Omega Home Health Services
07.2024 - Current

Residential Supervisor

Richcroft
02.2019 - 12.2024

Lead Mental Health Worker

Sheppard Pratt Hospital Retreat
11.2014 - 10.2019

House Manager

Innovative Inc.
03.2014 - 08.2019

Associate of Arts - Human Services

The Community College of Baltimore County

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Miriam Burns