Miriam Cardenas
Highland,CA
Summary
empresa Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Hotel Housekeeper
Catalina Canyon Inn
Avalon, CA
05.2023 - 04.2024
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Monitored security cameras located in lobby areas to ensure safety of staff members and guests.
- Provided support with luggage storage and transportation as needed by guests.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Swept, scrubbed and polished floors with mops and brooms.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
Janitor
A & A Maintenace Enterprise
Beverly, CA
03.2021 - 05.2023
- Sweep, mop and vacuum floors of all areas.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Disinfected door handles, light switches, desks, phones and other surfaces to prevent the spread of germs.
- Maintained janitorial closets in an orderly manner ensuring that all necessary supplies were readily available when needed.
Sales Representative
Metro PCS T-Mobile
Grover Beach, CA
01.2020 - 03.2021
- Explained features of cell phones to potential buyers and answered questions.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Managed store displays ensuring that items were properly labeled and attractively presented.
- Verified customer's identity before activating new devices.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Assisted customers in selecting a phone plan that best suited their needs.
- Demonstrated how to use new phone models and accessories.
- Advised customers on additional products such as insurance plans, chargers, cases.
Sandwich Artist/Customer Service Cashier
Subway
Santa Maria, CA
04.2019 - 01.2020
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Maintained cleanliness of work area throughout shift.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Greeted customers and provided product knowledge.
- Processed cash payments for merchandise purchases efficiently and accurately.
- Performed opening, closing duties such as setting up registers for the day, counting out drawers at night.
Front Desk Receptionist/Hotel Housekeeper
Beach Walker Inn & Suites
Oceano, CA
07.2018 - 04.2019
- Performed data entry into computer systems to maintain accurate records of customer information.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Assisted with luggage storage and transportation when requested by guests.
- Processed payments for guest accounts, accepted cash or credit cards as payment.
- Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
- Issued room keys to registered guests and ensured that all necessary documents were completed correctly.
- Greeted guests upon arrival, answered inquiries and provided information about hotel services.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Assisted with laundry duties such as washing towels and sheets.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Swept hallways, lobbies and stairwells on a daily basis.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
Education
High school diploma -
Bloomington High School
Bloomington, CA05-2018
Skills
- Front Desk
- Cashiering
- Cash Handling
- Cleaning Experience
- Assistant Manager Experience
- Retail Sales
- Food Service
- Merchandising
- Food Preparation
- Store Management Experience
- Customer assistance and interaction
- Clerical Support
- Bilingual
Summary
I am eager to join your company at the earliest opportunity to contribute to the team with my current skills and customer service experience. I am also open to learning new skills and growing within the organization.
Languages
English
Professional
Spanish
Full Professional
Timeline
Front Desk Receptionist/Hotel Housekeeper
Catalina Canyon Inn
05.2023 - 04.2024
Janitor
A & A Maintenace Enterprise
03.2021 - 05.2023
Sales Representative
Metro PCS T-Mobile
01.2020 - 03.2021
Sandwich Artist/Customer Service Cashier
Subway
04.2019 - 01.2020
Front Desk Receptionist/Hotel Housekeeper
Beach Walker Inn & Suites
07.2018 - 04.2019
High school diploma -
Bloomington High School
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