Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Miriam Chavez

Miriam Chavez

Alhambra,CA

Summary

Proven Food Service Worker with a track record of excellence at Los Angeles Unified School District, LAUSD, showcasing exceptional multitasking and customer service skills. Excelled in fast-paced environments, significantly enhancing dining experiences through efficient food preparation and safety compliance. Mastered POS systems and sanitation standards, achieving high levels of customer satisfaction and repeat business.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Food Service Worker

Los Angeles Unified School District, LAUSD
06.2007 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Ensured consistency in presentation of dishes by closely following plating guidelines.
  • Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
  • Increased daily sales by upselling menu items based on customer preferences.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.
  • Monitored food quality and freshness throughout day.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Adjusted food preparation methods in accordance with customer requests.
  • Contributed to cost control measures by monitoring portion sizes and reducing waste.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Cleaned and organized kitchen, dining and service areas.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Education

Child Development -

East Los Angeles College
Monterey Park, CA

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Cleaning and sanitation
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Positive Attitude and Energy
  • Team Oriented
  • Fast-Paced Environment
  • Flexible Schedule
  • Working Quickly
  • Productivity and Efficiency
  • Working with Diverse People
  • Safe Food Handling
  • Cash Register Operation
  • Food safety knowledge
  • Food and Safety Standards
  • Food Preparation
  • Interpersonal Skills
  • Efficient Food Preparation
  • Order taking accuracy
  • Basic Mathematics
  • Food assembly
  • Menu Memorization
  • Quality Control
  • Complex Problem-Solving
  • Heavy Lifting Capacity
  • Food storage practices
  • Covid-19 Safety Protocols
  • Professional Appearance Maintenance
  • Cross-Functional Teamwork
  • Inventory Control
  • Sanitation Standards Compliance
  • Equipment Maintenance
  • ServSafe
  • Staff Training and Development
  • Food Storage
  • Patient Relations
  • Patient Care
  • Inventory Management Abilities
  • Hospital operations
  • Basic Math Competency
  • Food Quality Assessment
  • Food Waste Reduction Techniques
  • Food Portioning Control
  • Interpersonal relationship building
  • ServSafe Certification
  • Grilling
  • Food presentation techniques
  • Customer Feedback Analysis
  • Food Service Sales Techniques
  • Supply Inventory Management
  • Food Production Scheduling
  • Special Dietary Needs Understanding
  • Food Service Equipment Maintenance
  • Food Service Marketing Tactics
  • Menu Item Pricing Strategies
  • Table setting expertise
  • Food Pairing Knowledge
  • Recipe Execution Precision
  • Plating and presentation
  • Food Service Industry Trends Awareness
  • Plates presentation
  • Plating and Portion Control
  • Menu Planning Expertise
  • Food Cost Control Strategies
  • Buffet setup and maintenance
  • Hot table management
  • Buffet Management
  • Banquet Service Experience
  • Money Handling
  • Food station setup
  • Menu Item Memorization
  • Sanitation Guidelines
  • Food Production
  • Service prioritization
  • Kitchen Equipment Operation
  • Cooking
  • Payment Processing
  • Food Handlers Card
  • Food Handler Certification
  • Guest Relations Management
  • Ingredient Preparation
  • High-volume dining
  • Health Code Compliance
  • Upselling
  • Dining area maintenance
  • Food inspection
  • Tableside Service
  • Daily specials memorization
  • ServSafe Food Manager
  • Bar terminology
  • ServeSafe Manager
  • Bill computation

Certification

Serv safe manager

Timeline

Food Service Worker

Los Angeles Unified School District, LAUSD
06.2007 - Current

Child Development -

East Los Angeles College
Miriam Chavez