Bernice Jones
Bloomfield ,CT
Summary
Dynamic leader with proven expertise in operations management and marketing, honed at Bank of America. Excelled in driving customer engagement through strategic promotions and enhancing team collaboration. Demonstrated reliability and staff leadership, significantly increasing revenue by implementing effective business strategies. Skilled in fostering vendor relationships and ensuring compliance, I embody teamwork and a results-driven approach.
Overview
21
21
years of professional experience
Work History
Financial Center Assistant Manager
Bank of America
12.2003 - Current
- Conducted employee performance evaluations, identifying areas for improvement and supporting professional development opportunities.
- Maintained compliance with company policies, industry regulations, and local ordinances throughout all aspects of center operations.
- Facilitated effective communication between team members, promoting a positive work environment conducive to collaboration and problemsolving.
- Assisted customers with inquiries regarding services provided, ensuring a positive experience and maintaining loyal clientele.
- Provided exceptional support to the Center Manager in their absence, seamlessly assuming managerial responsibilities when required.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Business -
Fox Institute
Ct 06.2002
Skills
- Team management
- Sales strategies
- Marketing
- Staff leadership
- Operations management
- Teamwork and collaboration
- Reliability
Languages
Spanish
Timeline
Financial Center Assistant Manager
Bank of America
12.2003 - Current
Business -
Fox Institute
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