Miriam Corrales
723 N Park Ave, Inglewood,CA
Summary
Proactive Front Desk Receptionist with extensive experience managing high-volume inquiries and enhancing customer satisfaction through professional services. Skilled in office organization, problem-solving, and team collaboration, contributing to efficient workflow. Strong critical thinking and independent work abilities ensure prompt issue resolution and a welcoming environment for guests.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Ramada Plaza Hotel
11.2021 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
- Handled assignments independently with good judgement and critical thinking skills.
Front Desk Receptionist
Extended Stay America
03.2021 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Organized and maintained files and records to ensure up-to-date documentation.
Cashier
Little Caesars
02.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Criminal Justice
California State University, Northridge
18111 Nordhoff St, Northridge, CA 9133006-2027
High School Diploma -
Animo Inglewood Charter High School
3425 Manchester Blvd Inglewood, CA 9030506-2021
Skills
- Customer Service
- Time Management
- Listening Skills
- Problem-solving skills
- Team Collaboration
- Office Organization
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Front Desk Receptionist
Ramada Plaza Hotel
11.2021 - Current
Front Desk Receptionist
Extended Stay America
03.2021 - 11.2021
Cashier
Little Caesars
02.2020 - 03.2021
Bachelor of Arts - Criminal Justice
California State University, Northridge
High School Diploma -
Animo Inglewood Charter High School
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