MIRIAM CRUZ
Port Saint Lucie,FL
Summary
Compassionate Certified Nursing Assistant with extensive experience at Florida West Home Care, skilled in direct patient care and collecting vital signs. Proven ability to enhance patient comfort and safety, while fostering positive relationships through effective communication. Bilingual in Spanish, dedicated to promoting dignity and wellbeing in all interactions.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Florida West Home Care
09.2019 - 07.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assistant to the Administrator
Florida West Home Care
07.2019 - 07.2024
- Maintained a well-organized filing system, ensuring easy retrieval of documents when needed.
- Conducted thorough research on various topics as requested by the Administrator, providing synthesized findings for further consideration.
- Supported the Administrator in decision-making by compiling accurate and relevant data for review.
- Served as the primary point of contact for internal staff and external stakeholders, fostering positive relationships through effective communication.
- Provided timely reminders regarding deadlines or upcoming commitments, helping ensure that tasks were completed efficiently without delay.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving solutions.
Certified Nursing Assistant
Caregiver Services Inc.
05.2015 - 07.2019
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Offender Rehabilitation Coordinator
New York State Department Of Corrections
07.2004 - 12.2014
- Conducted regular follow-ups with released offenders to monitor their progress and provide ongoing support as needed.
- Collaborated with multidisciplinary teams to address offenders'' needs, resulting in improved reintegration outcomes.
- Provided crisis intervention services when needed, addressing immediate issues and preventing further escalation.
- Maintained thorough documentation of offender progress, ensuring accurate reporting and data analysis.
- Worked closely with probation officers to ensure compliance with court-ordered conditions.
- Created a safe environment that encouraged open communication between the offender and the coordinator.
Bureau of Disease Control Program Representative
New York State Department of Health
01.1987 - 06.2014
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Implemented quality assurance measures, leading to improved program results and client satisfaction.
- Assessment and risk reduction information with respect to cultural norms and developmental level of client.
- Developed strong relationships with community resulting in increased trust and collaboration between departments.
- Prepared and submitted weekly and monthly reports and statistics.
- Created comprehensive reports detailing program performance metrics, providing valuable insights for senior leadership decision-making purposes.
Education
Bachelor of Arts - Social Work
Herbert Lehman College
The Bronx, NYSkills
- Patient care
- HIPAA compliance
- Reliable team player
- Bilingual Spanish Speaker
- Proficient in translating written content
- Collecting vital signs
- Compassionate
- Bathing assistance
Certification
. Certified Nursing Assistant
- Certified Phlebotomy Technician
- Certified CPR Instructor
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Florida West Home Care
09.2019 - 07.2024
Assistant to the Administrator
Florida West Home Care
07.2019 - 07.2024
Certified Nursing Assistant
Caregiver Services Inc.
05.2015 - 07.2019
Offender Rehabilitation Coordinator
New York State Department Of Corrections
07.2004 - 12.2014
Bureau of Disease Control Program Representative
New York State Department of Health
01.1987 - 06.2014
Bachelor of Arts - Social Work
Herbert Lehman College
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