Miriam C. Wright
Elkridge,MD
Summary
Detail-oriented Testing Coordinator with extensive experience in production environments, specializing in testing area management and team leadership. Proven track record in project management, enhancing testing procedures, and ensuring regulatory compliance. Achievements include significant improvements in testing efficiency and accuracy, resulting in increased productivity. Strong analytical skills with a focus on identifying operational trends to mitigate issues and drive business success.
Overview
19
19
years of professional experience
Work History
Testing Coordinator
Children’s National Hospital
Washington, DC
12.2023 - Current
- Developed and maintained quality standards for products, ensuring compliance with internal and external requirements.
- Executed software test plans to assess product performance and reliability.
- Analyzed test results, recommending corrective actions to enhance software quality.
- Created standards and procedures to guide quality assurance processes effectively.
- Performed complex problem solving with guidance on company policies and procedures.
- Implemented comprehensive test plans, scenarios, scripts, and procedures for thorough evaluation.
- Verified bug fixes with developers, ensuring proper resolution of identified issues.
- Conducted regression testing on existing features to confirm continued functionality after modifications.
- Developed and implemented test plans, scenarios, scripts and procedures.
QA Analyst 2-ProdDev. PRODEV.TECHQA.IC2 REMOTE
Oracle (Formerly Cerner Corporation)
Maryland
01.2022 - 12.2023
- Responsible for developing, applying and maintaining quality standards for company products with adherence to both internal and external standards.
- Developed and executes software test plans, Training and Education.
- Analyzed test results and recommends corrective actions.
- As a member of the technical/process QA division, you will design, install and evaluate quality control methods and systems.
- Designed continuing maintenance of product quality.
- Developed standards and procedures to provide quality guidance and methods.
- Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures.
- Performed moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes.
Testing Manager
Cerner Corporation
Kansas City, MO
08.2017 - 01.2022
- Drive the testing strategy within current team.
- Managed multiple testing projects and/or teams, Training and Education.
- Ensured the timely completion of all testing activities for project milestones.
- Coordinated testing activities for the various testing phases.
- Ensured documentation and artifacts are maintained and adhere to testing methodology and standards.
- Managed the testing of software new releases, fixes, and application enhancements.
- Monitored and report project and/or team performance against defined testing goals, objectives, and initiatives.
- People Management Responsibilities (for associates with one or more direct reports).
Clinical Informatics Analyst
Adventist Healthcare Inc.
Gaithersburg, MD
01.2010 - 03.2017
- Led Cerner Scheduling initiatives for Maryland hospital facilities to enhance operational efficiency.
- Facilitated Care Excellence Integrated Meetings and Testing to improve healthcare delivery.
- Developed and implemented training programs for staff education and skill enhancement.
- Managed build and maintenance of Cerner systems including Registration, Scheduling, and Patient Accounting.
- Assisted with troubleshooting issues related to clinical informatics systems, including hardware and software problems or user errors.
- Utilized SQL queries for extracting relevant information from databases for reporting purposes.
- Documented existing processes related to clinical informatics systems as well as new processes developed during implementation stages.
- Developed solutions that address challenges identified through analyzing data collected from hospital departments.
- Maintained up-to-date knowledge of industry standards and best practices in relation to clinical informatics systems.
- Reviewed current policies and procedures related to clinical informatics systems and made recommendations for improvement where necessary.
- Provided support services such as end-user assistance, help desk ticket resolution, when needed.
- Implemented changes based on feedback received from users about certain features or functionalities within the Clinical Informatics System.
- Participated in user acceptance testing activities by creating test cases, identifying bugs, and providing feedback on the overall system design.
- Contributed to implementation and consistent maintenance of company's clinical information system.
- Oversaw Charge Services and Health Information Management to ensure compliance and accuracy.
- Administered Healthcare Information Systems to streamline patient data management.
- Collaborated with stakeholders to address system enhancements and user needs.
- Collaborated with management in multiple departments to drive clinical process change initiatives.
Patient Access Team Lead for Cerner Scheduling Solution
Washington Adventist Hospital
Silver Spring, MD
01.2006 - 01.2010
- All aspects of the build and maintenance of the Cerner Admitting and Scheduling Healthcare Information System.
- Planned, organizing, directing, and implementing, Admitting and scheduling initiatives in collaboration with Physicians, Management, IT, Nursing, and Ancillary personnel.
- Established goals for Admitting and Scheduling Department to achieve financial and quality outcomes associated with patient access workflow.
- Brainstorming and negotiating with Directors and Executive Management on issues and initiatives relating to Centralized scheduling that impact assigned departments /units.
- Applied expert knowledge of scheduling and other related information systems to the management and communication of data, information and knowledge in nursing practice and administration.
- Participated in several hospital wide committees (Care Excellence) to discuss the planning, analysis, implementation, support, regulatory and ethical issues associated with Joint Commission compliance and Cerner development.
- Collaborated with staff and peers to develop, conduct, and evaluate activities to improve system support and patient access processes, Training and Education.
Education
Biology
Montgomery College
Skills
- Microsoft Office Suite
- Healthcare scheduling systems
- Cerner applications expertise
- Project coordination
- Training development
- Quality assurance and testing
- Data analysis and reporting
- Process improvement strategies
- Documentation management
- Team leadership
- Test planning
- Regression testing
- Bug tracking
- Project management
- Effective communication
- Problem solving
- Software quality assurance
- Test strategy development
- Application test management
- Functional testing
- Test reporting
- Testing equipment maintenance
- Test execution
Accomplishments
Participated in the building, training, and the successful implementation of the Cerner Revenue Cycle. Scope of the project includes the planning, implementation, and evaluation of the system across 5 entities. Successful Implementations in the following areas: Revenue Cycle, PathNet, Bear Boost, CNPA, GoldBerg, RSC, CBord, PGRoc, MoCoRoc, FirstNet, CareNet, SurgiNet, and PharmNet and RadNet implemented in Phase 1. First Adventist HealthCare Maryland Hospital go-live 12/2011.
Timeline
Testing Coordinator
Children’s National Hospital
12.2023 - Current
QA Analyst 2-ProdDev. PRODEV.TECHQA.IC2 REMOTE
Oracle (Formerly Cerner Corporation)
01.2022 - 12.2023
Testing Manager
Cerner Corporation
08.2017 - 01.2022
Clinical Informatics Analyst
Adventist Healthcare Inc.
01.2010 - 03.2017
Patient Access Team Lead for Cerner Scheduling Solution
Washington Adventist Hospital
01.2006 - 01.2010
Biology
Montgomery College
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