Miriam Dantieaux

• Educated clients on what the company does, and how we could be of service to them.
• Enhanced client satisfaction by addressing concerns promptly and providing service.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

• Processed payments and returns on company POS system using proper cash-handling procedures.
• Collaborated with other staff to support smooth daily operations.
• Assisted customers in locating desired titles, resulting in repeat business and positive feedback.

delivering exceptional customer service by actively listening to customer concerns, providing prompt and accurate information, and resolving issues efficiently to maintain high satisfaction levels.

Highly skilled in conflict resolution, adept at de-escalating challenging customer situations through empathetic communication and finding creative solutions to address their needs.