Miriam De La Cruz
Dorchester,MA
Summary
Experienced medical assistant specializing in patient care and office management. Demonstrated commitment to achieving optimal patient satisfaction and compliance with healthcare regulations. Excellent communication skills foster strong relationships with patients and enhance care delivery.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Medical Assistant Volunteer
Greene Ave. Medical PC
Brooklyn, USA
06.2021 - 01.2023
- Prepared patients for examination by taking vital signs and collecting patient history.
- Supported physicians during patient examinations and treatments, ensuring efficient care delivery.
- Performed basic laboratory tests such as urinalysis, blood glucose monitoring and hemoglobin testing.
- Tracked inventory levels of medications and disposables, facilitating uninterrupted daily operations.
Head Cosmetician
Ery's Unisex Salon
Brooklyn, USA
11.2004 - 01.2019
- Coordinated monthly staff meetings to align team on promotions, new products, and key salon updates.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Reviewed monthly financial reports to pinpoint improvement opportunities for the business.
- Established quality control measures across the salon to ensure consistent high standards of service.
Education
Associates - Occupational Studies: Medical Assistant
ASA College
New York, NY12-2023
Skills
- Phlebotomy
- Specimen Collection
- Finger Puncture
- Urinalysis
- Hematology testing
- Vital signs measurement
- EKG/CPR
- Patient documentation
- CPT/HCPCS/ICD Coding
- Insurance verification
- MS Office: Word & Excel
Certification
- Certified Medical Assistant
- First Aid Certified with American Red Cross Association
- CPR PRO
- BLS Certified with Staten Island Emergency Medical Training Center
Languages
Native/Bilingual, Proficient
Training
- Medical Office Administration
- Clinical Office Procedures
- Medical Emergencies
- Medical Terminology
- Medical Manager 10.0
- MediSoft
Timeline
Medical Assistant Volunteer
Greene Ave. Medical PC
06.2021 - 01.2023
Head Cosmetician
Ery's Unisex Salon
11.2004 - 01.2019
Associates - Occupational Studies: Medical Assistant
ASA College