Miriam Elgirsh
Livonia,Michigan
Summary
Proven track record in enhancing customer experiences and streamlining front-office operations at Northwest Eye Physicians. Skilled in inventory control and conflict resolution, adept at problem-solving and offering exceptional hospitality services. Demonstrated ability to improve customer satisfaction and operational efficiency through effective communication and meticulous attention to detail. Dedicated Cashier with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Friendly Cashier with 1-2 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering customer data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Northwest Eye Physicians
04.2023 - 01.2024
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
Machine Operator
Hugo Benzing
09.2021 - 02.2023
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Placed orders for materials and equipment with vendors.
Cashier
7 11
03.2016 - 05.2018
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma -
Henry Ford Early College
Dearborn, MI05.2015
Skills
- Customer Service
- Mail distribution
- Inventory Control
- Problem-solving skills
- Hospitality services
- Listening Skills
- ID Verification
- Customer Assistance
- Conflict Resolution
Languages
Arabic
Native or Bilingual
Timeline
Front Desk Receptionist
Northwest Eye Physicians
04.2023 - 01.2024
Machine Operator
Hugo Benzing
09.2021 - 02.2023
Cashier
7 11
03.2016 - 05.2018
High School Diploma -
Henry Ford Early College
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