Miriam Ferreras
New York,NY
Summary
Detail-orientated and bilingual professional providing exceptional patient service in fast-paced environments. Team player with strong organizational skills. Ability to handle multiple projects. Self-motivated performing effectively independently and in team environments. Organized and dependable candidate successful at managing multiple priorities.
Overview
8
8
years of professional experience
Work History
Patient Registrar
New York Presbyterian
New York, NY
05.2023 - Current
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Screened and transferred over 40 incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Arranged over 10 daily pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient service
- Updated daily operating room calendars with accurate appointment schedules.
- Coordinated with facilities to set up surgeries for over 5 surgeon's personal patients
Unit Assistant Radiology
61st Street Service
New York, NY
04.2022 - 05.2023
- Welcomed over 65 patients daily making procedures as pleasant as possible through discretion and personal support.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Handled various administrative tasks such as filing, faxing, and scanning documents, paging nurses.
- Coordinated patient scheduling, managed patient records and maintained patient files in accordance with practice policies and procedures.
- Assisted with patient lifting
- Assisted in preparing patients for Radiological procedures.
Guest Service Advocate
Target
New York, NY
09.2018 - 04.2022
- Assisted over 50 guest daily, helping customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
- Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
- Operated cash register for cash, check, and credit card transactions
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Completed Inventory count , receiving shipments and ensuring merchandise is properly labeled and stored.
Administrative Assistant
YMCA Child Development Center
New York
01.2017 - 09.2018
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated and scheduled over 15 weekly meetings and conference calls to optimize scheduling of senior staff.
- Managed inventory , ensuring availability of necessary equipment and resources. Providing assistant to staff in areas needed to improve work flow.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science - Science/Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY08.2022
Associate of Arts - Health Administration
Bronx Community College of The City University of New York
The Bronx, NY08.2020
High School Diploma -
New Vision Charter High School
Bronx New York 06.2018
Skills
- Strong interpersonal skills
- Patient Relations
- Multitasking
- Analytical Thinking
- Attention to Detail
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Patient Registrar
New York Presbyterian
05.2023 - Current
Unit Assistant Radiology
61st Street Service
04.2022 - 05.2023
Guest Service Advocate
Target
09.2018 - 04.2022
Administrative Assistant
YMCA Child Development Center
01.2017 - 09.2018
Bachelor of Science - Science/Administration
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Health Administration
Bronx Community College of The City University of New York
High School Diploma -
New Vision Charter High School
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