Miriam Fiaschetti
Redmond
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
35
35
years of professional experience
Work History
Medical Assistant
Eastside OB/GYN
Kirkland
09.2024 - 03.2025
- Assisted physicians with patient examinations and medical procedures.
- Prepared and maintained medical records in compliance with regulations.
- Administered injections, vaccinations, and medications as directed by providers.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Elderly Caregiver
Horizon Health Care
Troy
01.2023 - 09.2024
- Assisted elderly clients with daily living activities and personal hygiene.
- Administered medication as prescribed and monitored health conditions.
- Provided companionship and engaged in social activities to promote mental well-being.
- Coordinated transportation for medical appointments and social outings.
- Developed personalized care plans based on individual needs and preferences.
- Maintained clean and safe living environments for elderly residents.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Communicated effectively with family members about care updates and concerns.
- Developed strong relationships with clients based on trust and respect.
- Responded quickly in emergency situations in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Medical Assistant
St Peters Neurology
Albany
01.2020 - 05.2020
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Cleaned and maintained medical equipment following procedures and standards.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, vaccinations, and medications as directed by providers.
- Assisted physicians with patient examinations and medical procedures.
Phlebotomist II
Bio-Reference Laboratories
Lufkin
03.2012 - 11.2015
- Collected blood samples using proper techniques and equipment.
- Prepared specimens for laboratory analysis and transportation.
- Ensured compliance with safety regulations and infection control standards.
- Assisted in training new staff members on phlebotomy procedures.
- Responded to patient inquiries regarding procedures and sample collection.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Provided excellent customer service while interacting with patients.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Verified collection orders and communicated discrepancies to nurses.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Ensured compliance with federal regulations governing laboratory procedures.
Phlebotomist
Woodland Heights Medical Center
Lufkin
11.2011 - 04.2012
- Collected blood samples from patients using proper techniques and equipment.
- Processed specimens for laboratory testing ensuring accurate labeling and documentation.
- Assisted patients in understanding procedures to alleviate anxiety before blood draws.
- Trained new staff on best practices in phlebotomy procedures and patient interactions.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Reported any abnormal results or trends to supervisor or laboratory manager.
Medical Assistant/Phlebotomist
Calvary Medical Clinic
Livingston
06.2009 - 10.2011
- Managed patient records using electronic health record systems for accuracy.
- Prepared examination rooms by cleaning and organizing equipment and supplies.
- Collected patient information, including medical history and vital signs, for assessments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
Phlebotomist
Memorial Healthcare Center
Lufkin
09.2006 - 03.2010
- Maintained cleanliness and organization of phlebotomy area and equipment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used heel and finger stick methods to obtain blood from capillaries.
Unit Secretary/Scheduler
Texas Children's Hospital
Houston
10.1989 - 02.2001
- Managed patient scheduling and appointment confirmations for efficient operations.
- Processed incoming calls, addressing inquiries and relaying messages promptly.
- Assisted in the coordination of departmental meetings and events as needed.
- Supported billing processes by verifying patient information and insurance details.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Performed basic bookkeeping duties such as tracking payments received from insurance companies or patients.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Entered patient information into hospital databases with attention to detail and accuracy.
Education
associates - general health and science
Colorado Technical University
Colorado Springs10.2012
certificate - medical assistant
Ultrasound Diagnostic school
houston, texas04.2002
high school diploma - general studies
american school
chicago, illinois06.1992
Bachelors - Criminal Psychology
The Chicago School of Professional Psychology
Chicago, ILSkills
- Detail oriented
- Communication skills and knowledge
- Proper sterilization techniques
- Passionate about medical field
- Professional bedside manner
- Phlebotomy
Timeline
Medical Assistant
Eastside OB/GYN
09.2024 - 03.2025
Elderly Caregiver
Horizon Health Care
01.2023 - 09.2024
Medical Assistant
St Peters Neurology
01.2020 - 05.2020
Phlebotomist II
Bio-Reference Laboratories
03.2012 - 11.2015
Phlebotomist
Woodland Heights Medical Center
11.2011 - 04.2012
Medical Assistant/Phlebotomist
Calvary Medical Clinic
06.2009 - 10.2011
Phlebotomist
Memorial Healthcare Center
09.2006 - 03.2010
Unit Secretary/Scheduler
Texas Children's Hospital
10.1989 - 02.2001
associates - general health and science
Colorado Technical University
certificate - medical assistant
Ultrasound Diagnostic school
high school diploma - general studies
american school
Bachelors - Criminal Psychology
The Chicago School of Professional Psychology