Miriam Flores Portillo
Patterson,CA
Summary
Compassionate Social Worker, with experience working with diverse populations to support mental health and wellness. Highly adept at conducting psycho-social assessment, treatment planning and advocacy skills. Skilled at helping clients develop life skills and coping mechanisms. Dedicated to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nephrology Social Worker
DaVita Dialysis Corporation
Tracy , CA
05.2024 - Current
- Collaborated with nephrology teams to develop patient-centered care plans that addressed both medical and psychosocial needs.
- Maintain a caseload of 150 patients. Provided emotional support to patients and their families throughout treatment for kidney diseases.
- Conducted home visits to assess patient's living conditions and provide education on self-care management techniques.
- Conducted comprehensive psychosocial assessments to identify patient needs and strengths.
- Facilitated group sessions to discuss strategies for coping with the diagnosis of a chronic illness.
- Provided crisis intervention when necessary and referred clients to appropriate community resources.
- Identified at-risk patients who may benefit from additional supportive services or referrals for specialized care.
Mental Health Clinician
Building Bridges Foster Family Agency
Ontario , CA
08.2023 - 05.2024
- As a Mental Health Clinician, I’ve had the opportunity to serve Foster children and Foster parents by providing individualized mental health services. I provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services. I deliver short-term therapeutic interventions directly to clients and offer supplementary assistance and advice to Foster parents, relatives, to aid children in adjusting to and maintaining stability in their placements. Administer individual and family therapy, caregiver coaching, coordinated communications, and case management to children facing ongoing instability in their placements. Act as liaison with various external agencies (such as Department of Children and Family Service and Department of Behavioral Health) to facilitate transition for children in the foster care system. Lastly as a Mental Health Clinician I document and bills for clinical services.
Master Social Work Student Intern
DaVita PD Central
01.2022 - 05.2023
- Provided psychosocial assessments on a new patient, 90-day, annual reviews, PHQ9, transplant referrals, and ongoing support to newly diagnosed renal patients.
- Assisted multidisciplinary team with developing treatment plans, case management, long term, and short-term care plans.
- Analyzed information, and facilitated referrals to community, private, state, and federal agencies to meet the patient's needs.
- Monitored patient mental health status, encouraged positive coping strategies, educate, and connected to community resources.
- Addressed the psychological, emotional, and social challenges that affect patients' quality of life, and equipped them with information and resources for managing the financial demands of chronic kidney disease.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
Master Social Work Student Intern
Ontario Montclair School District, Health and Wellness Services
08.2021 - 05.2022
- Provided early intervention and prevention counseling services to elementary, middle-school-age children and adults.
- Collaborated with clients, Licensed Clinical Social workers, and case management while maintaining documentation and client confidentiality.
- Provided crisis intervention, developed treatment goals, and monitored the progress of goal achievement with clients.
- Conducted psychosocial assessments, render DSM-5 diagnoses, and create treatment plans.
- Utilize the Columbia-Suicide Severity Rating Scale and create Safety Plans with clients.
- Consulted with teachers, parents and outside professionals to support service plan development.
Communicable Disease Investigator
San Bernardino County Department of Public Health
08.2020 - 07.2021
- Maintained 150 plus caseload as a contact tracer.
- Contacted individuals diagnosed with Coronavirus (COVID-19), and completed an in-take interview for contact tracing data research.
- Provided supportive counseling, resources, and CDC guidelines protocol.
- Documented pertinent information in COVID-19 case investigation forms, entering data into health department data/surveillance systems.
- Maintained patient confidentiality and ensure that all information is collected conclusively with local data privacy and confidentiality standards.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
Certified Nurse Assistant
Rialto Post-Acute Care Center
11.2018 - 03.2019
- Provided quality patient care in a rehabilitation setting.
- Preserved patient dignity and minimized discomfort while carrying out duties.
- Assisted patients with daily activities, including transferring using assistive devices, bathing, dressing, and grooming.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Master of Social Work -
California State University San Bernardino
San Bernardino, CA05.2023
Bachelor of Arts - Sociology Social Service Track
California State University San Bernardino
05.2021
Associate of Arts Transfer Degree -
San Bernardino Valley College
05.2019
Skills
- Crisis Intervention
- Home Evaluations
- Case Management
- Abuse and Neglect Investigation
- Community Resource Knowledge
- Client Advocacy
- Treatment Program Guidance
- Family Support
- Educating Families
- Multidisciplinary Team Collaboration
- Risk Assessments
- Cultural Competency
- Patient-Centered Care
- Clinical Documentation
- Extensive DSM-IV knowledge
- Insurance Billing
HONORS
- California State University, San Bernardino, Master Social Work 3.9 GPA
Certification
- ACSW #117253
- Mandated Reporter
- Training California Elder Abuse & Neglect
- Living Work ASIST Training
- Ethics & Boundaries Training
- Standard CANS Comprehensive 2.0 Training
- NASW Safety Guidelines Training
- Trauma-Focused CBT Certified
- Incredible Years Certified
- Together Facing the Challenge Certified
References
References available upon request
Timeline
Nephrology Social Worker
DaVita Dialysis Corporation
05.2024 - Current
Mental Health Clinician
Building Bridges Foster Family Agency
08.2023 - 05.2024
Master Social Work Student Intern
DaVita PD Central
01.2022 - 05.2023
Master Social Work Student Intern
Ontario Montclair School District, Health and Wellness Services
08.2021 - 05.2022
Communicable Disease Investigator
San Bernardino County Department of Public Health
08.2020 - 07.2021
Certified Nurse Assistant
Rialto Post-Acute Care Center
11.2018 - 03.2019
Master of Social Work -
California State University San Bernardino
Bachelor of Arts - Sociology Social Service Track
California State University San Bernardino
Associate of Arts Transfer Degree -
San Bernardino Valley College
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