Miriam Franco
The Bronx
Summary
Results-driven professional with a background in food service and customer support. Expertise in maintaining cleanliness and streamlining operations to ensure service excellence. Ready to contribute to a positive and efficient team environment.
Overview
4
4
years of professional experience
Work History
Juice Barista
Vitality
09.2025 - 12.2025
- Prepared and blended fresh juices to meet customer preferences.
- Maintained cleanliness and organization of juice bar area for optimal customer experience.
- Assisted in training new staff on equipment usage and beverage preparation techniques.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Cultivated strong customer relationships through personalized service and product recommendations.
Restaurant Busser
The Smith Nomad
04.2025 - 11.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience
- Trained new bussers on operational procedures and best practices for service excellence
- Implemented efficient workflow strategies to streamline bussing processes during peak hours
- Fostered positive relationships with guests and staff, contributing to a cohesive team environment
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Physical Therapy Receptionist
Theradynamics
12.2024 - 04.2025
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted with insurance verification processes to ensure accurate billing and patient eligibility.
- Maintained front desk operations, providing excellent customer service to patients and visitors.
- Coordinated communication between therapists and patients, enhancing overall treatment experience.
Waitress
Patsys Pizzeria
06.2022 - 11.2024
- Managed multiple tables efficiently, balancing customer needs with prompt service execution.
- Assisted in training new waitstaff on menu items and restaurant protocols to enhance team performance.
- Processed payments accurately and handled cash register operations with attention to detail.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
World View High School
The Bronx, NYSkills
- Efficient multitasking
- Cleanliness and sanitation
- Customer engagement
- Menu memorization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Juice Barista
Vitality
09.2025 - 12.2025
Restaurant Busser
The Smith Nomad
04.2025 - 11.2025
Physical Therapy Receptionist
Theradynamics
12.2024 - 04.2025
Waitress
Patsys Pizzeria
06.2022 - 11.2024
High School Diploma -
World View High School