Miriam Franco
The Bronx
Summary
Results-driven professional with a background in food service and customer support. Expertise in maintaining cleanliness and streamlining operations to ensure service excellence. Ready to contribute to a positive and efficient team environment.
Overview
4
4
years of professional experience
Work History
Juice Barista
Vitality
Queens, NY
09.2025 - 12.2025
- Prepared and blended fresh juices to meet customer preferences.
- Maintained cleanliness and organization of juice bar area for optimal customer experience.
- Assisted in training new staff on equipment usage and beverage preparation techniques.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Cultivated strong customer relationships through personalized service and product recommendations.
Restaurant Busser
The Smith Nomad
New York, NY
04.2025 - 11.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience
- Trained new bussers on operational procedures and best practices for service excellence
- Implemented efficient workflow strategies to streamline bussing processes during peak hours
- Fostered positive relationships with guests and staff, contributing to a cohesive team environment
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Physical Therapy Receptionist
Theradynamics
Brooklyn, NY
12.2024 - 04.2025
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted with insurance verification processes to ensure accurate billing and patient eligibility.
- Maintained front desk operations, providing excellent customer service to patients and visitors.
- Coordinated communication between therapists and patients, enhancing overall treatment experience.
Waitress
Patsys Pizzeria
New York, NY
06.2022 - 11.2024
- Managed multiple tables efficiently, balancing customer needs with prompt service execution.
- Assisted in training new waitstaff on menu items and restaurant protocols to enhance team performance.
- Processed payments accurately and handled cash register operations with attention to detail.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
World View High School
The Bronx, NYSkills
- Efficient multitasking
- Cleanliness and sanitation
- Customer engagement
- Menu memorization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Juice Barista
Vitality
09.2025 - 12.2025
Restaurant Busser
The Smith Nomad
04.2025 - 11.2025
Physical Therapy Receptionist
Theradynamics
12.2024 - 04.2025
Waitress
Patsys Pizzeria
06.2022 - 11.2024
High School Diploma -
World View High School