Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miriam Fuhs

Findlay,OH

Summary

I am a motivated, positive , creative individual that greets customers with a smile. I am very detail oriented. Being kind & having empathy towards others is very important to me.

Overview

11
11
years of professional experience

Work History

Amazon Delivery Driver

Amazon
11.2024 - Current
  • Safely & Efficiently delivering Packages adhering to preplanned routes no matter the weather maintaining a positive customer Experience & following Traffic Laws & Safety Protocols delivering up to 250+ Packages a Day & Performing Basic Vehicle Maintenance & to be able to assist other Delivery Drivers.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded Amazon Vehicles and properly secured items to prevent damage for deliveries.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Stylist Key Holder

Maurices
11.2021 - 10.2023
  • Worked on Daily Tasks for Weekly Goals
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Opening & Closing Procedures
  • Creating and filing online orders for customers
  • Direct and supervise employees, engage in sales, reconcile cash receipts or in performing services for customers
  • Engaging with each teammate to help make sales for each day
  • Motivating the team every day
  • Creating online orders for customers in the store, and being able to return items with receipt lookups
  • Validating merch cards in stores and in proceeding each transaction on time
  • Creating new ideas for store goals
  • Processing three to five boxes of freight per hour/day

Receptionist

Home Depot
04.2021 - 09.2021
  • Managed approximately 30 incoming calls, emails & Store Pick ups from Customers.
  • Specialized in the service desk by helping customers
  • Managed online and in store orders
  • Helped customers with online and in store returns
  • Helped customers locate products in the store
  • Assisted customers who needed to rent out vans and carpet cleaners
  • Used computers for various applications, such as database management, or word processing
  • Answer telephones, and give information to callers, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases
  • Greet visitors and callers and handle their inquires or direct them to the appropriate persons according to their needs

Cashier

Taco Bell
09.2018 - 04.2021
  • Managed to Greet up to 25 Guests per hour, taking food and drink Orders
  • The Key responsibilities are ensuring customer's satisfaction while being the smiling face that greets and serves the customers quickly and efficiently as well as preparing food in the kitchen
  • Friendly attitude, great customer service skills
  • Great communication skills
  • Detail oriented with the ability to multitask and prioritize
  • Strong verbal and basic math skills

Manager /Stylist

Dressbarn
04.2014 - 12.2018
  • Specialized in customer satisfaction, completing Online Orders with the ability to ring a sale in a timely manner as well as process returns and special orders
  • Developed attention to detail in daily organizing and complementing customer based on their needs and expectations
  • Exemplified interpersonal skills by training new employees on the proper procedures to follow to excel in customer satisfaction and expectations
  • Efficiently coordinated and lead shifts of team members to accomplish daily goals and responsibilities
  • Lead by example with a strong, self-motivated work ethic
  • Served visitors by greeting, welcoming and directing to appropriate personnel
  • Processed payments and updated accounts to reflect balance changes

Driver

Uber
07.2016 - 01.2018
  • Demonstrated competency and critical thinking by transporting V.I.P to various locations upon request
  • Displayed Communication skills by engaging passengers in active and polite conversations for the duration of their rides
  • Showed reliability and attention to detail in efficiently selecting their routes to provide them with safest passenger environments
  • Voted # 1 V.I.P
  • Received over 2000 recognitions for driving with Uber

Field Auditor Apprentice

AT& T
11.2016 - 12.2017
  • Excel Performing monthly serialized Inventory Audits for SOX quality control in over 40 technician warehouses
  • Displayed organizational skills by maintaining current logistics on tracked parts and assets for 68 technicians while conducting tower site inspections
  • Showed reliability and attention to detail in Conducting 20+ Environmental Health and Safety Audits (EHS)

Education

Cosmetologist - Cosmetology

Marinello Beauty College
Sacramento, CA
01.2013

High School Diploma -

Faith Academy
Stockbridge, GA
01.2011

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork & Collaboration
  • Customer Care
  • Customer Satisfaction
  • Detail Oriented
  • Emotional Intelligence
  • Empathy
  • Problem Solving
  • Communication Skills
  • Work Attitude
  • Computer Proficiency
  • Windows OS
  • Android
  • IOS
  • MacOS
  • Mozilla Thunderbird
  • Adobe Acrobat
  • Oracle Calendar
  • Cashier System
  • Microsoft Office
  • PowerPoint
  • Word
  • Adobe PDF
  • Outlook
  • Drives
  • WPM: 65
  • Decision Making
  • Customer Friendly

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

Amazon Delivery Driver

Amazon
11.2024 - Current

Stylist Key Holder

Maurices
11.2021 - 10.2023

Receptionist

Home Depot
04.2021 - 09.2021

Cashier

Taco Bell
09.2018 - 04.2021

Field Auditor Apprentice

AT& T
11.2016 - 12.2017

Driver

Uber
07.2016 - 01.2018

Manager /Stylist

Dressbarn
04.2014 - 12.2018

High School Diploma -

Faith Academy

Cosmetologist - Cosmetology

Marinello Beauty College
Miriam Fuhs