I am a motivated, positive , creative individual that greets customers with a smile. I am very detail oriented. Being kind & having empathy towards others is very important to me.
Overview
11
11
years of professional experience
Work History
Amazon Delivery Driver
Amazon
11.2024 - Current
Safely & Efficiently delivering Packages adhering to preplanned routes no matter the weather maintaining a positive customer Experience & following Traffic Laws & Safety Protocols delivering up to 250+ Packages a Day & Performing Basic Vehicle Maintenance & to be able to assist other Delivery Drivers.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded Amazon Vehicles and properly secured items to prevent damage for deliveries.
Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Stylist Key Holder
Maurices
11.2021 - 10.2023
Worked on Daily Tasks for Weekly Goals
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Opening & Closing Procedures
Creating and filing online orders for customers
Direct and supervise employees, engage in sales, reconcile cash receipts or in performing services for customers
Engaging with each teammate to help make sales for each day
Motivating the team every day
Creating online orders for customers in the store, and being able to return items with receipt lookups
Validating merch cards in stores and in proceeding each transaction on time
Creating new ideas for store goals
Processing three to five boxes of freight per hour/day
Receptionist
Home Depot
04.2021 - 09.2021
Managed approximately 30 incoming calls, emails & Store Pick ups from Customers.
Specialized in the service desk by helping customers
Managed online and in store orders
Helped customers with online and in store returns
Helped customers locate products in the store
Assisted customers who needed to rent out vans and carpet cleaners
Used computers for various applications, such as database management, or word processing
Answer telephones, and give information to callers, take messages, or transfer calls to appropriate individuals
Create, maintain, and enter information into databases
Greet visitors and callers and handle their inquires or direct them to the appropriate persons according to their needs
Cashier
Taco Bell
09.2018 - 04.2021
Managed to Greet up to 25 Guests per hour, taking food and drink Orders
The Key responsibilities are ensuring customer's satisfaction while being the smiling face that greets and serves the customers quickly and efficiently as well as preparing food in the kitchen
Friendly attitude, great customer service skills
Great communication skills
Detail oriented with the ability to multitask and prioritize
Strong verbal and basic math skills
Manager /Stylist
Dressbarn
04.2014 - 12.2018
Specialized in customer satisfaction, completing Online Orders with the ability to ring a sale in a timely manner as well as process returns and special orders
Developed attention to detail in daily organizing and complementing customer based on their needs and expectations
Exemplified interpersonal skills by training new employees on the proper procedures to follow to excel in customer satisfaction and expectations
Efficiently coordinated and lead shifts of team members to accomplish daily goals and responsibilities
Lead by example with a strong, self-motivated work ethic
Served visitors by greeting, welcoming and directing to appropriate personnel
Processed payments and updated accounts to reflect balance changes
Driver
Uber
07.2016 - 01.2018
Demonstrated competency and critical thinking by transporting V.I.P to various locations upon request
Displayed Communication skills by engaging passengers in active and polite conversations for the duration of their rides
Showed reliability and attention to detail in efficiently selecting their routes to provide them with safest passenger environments
Voted # 1 V.I.P
Received over 2000 recognitions for driving with Uber
Field Auditor Apprentice
AT& T
11.2016 - 12.2017
Excel Performing monthly serialized Inventory Audits for SOX quality control in over 40 technician warehouses
Displayed organizational skills by maintaining current logistics on tracked parts and assets for 68 technicians while conducting tower site inspections
Showed reliability and attention to detail in Conducting 20+ Environmental Health and Safety Audits (EHS)