Miriam Gande
Frederick,MD
Summary
I am a highly skilled and experienced office manager, with over 20 years of experience in various departments. Seeking a challenging position in a reputable company where l can utilize my extensive knowledge and skills in order to achieve the organizational goals and maximize customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Personal Assistant
Private Employer Jennifer Burgett
Frederick, MD
08.2023 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as point of contact between clients and managerial staff.
- Provided emotional support and companionship to clients
Office Manager
Chengetanayi Old People's Home Zimbabwe
11.2021 - 06.2023
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Utilized excellent organizational skills to prioritize tasks effectively
- Assisted in recruiting, onboarding and training new employees
- Ensured compliance with all applicable laws, regulations, policies and procedures
- Managed office flow by providing direct support to visitors
- Optimized office policies, meeting internal needs while upholding organizational standards
- Resolved conflicts between staff members through mediation or other methods.
Office Administrator
Chinhoyi University of Technology Zimbabwe
02.2010 - 10.2021
- Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents
- Maintained confidence and discretion in handling sensitive information
- Opened, sorted and distributed incoming correspondence
- Organized meetings, conferences, travel arrangements and other events as required
- Prepared presentations using Microsoft Office applications such as Word, Excel and PowerPoint
- Worked with functional teams to support variety of administrative tasks
- Used Microsoft Office tools for analysis and communication.
Regional Office Administrator
Z B Life Assurance Directorate
03.2002 - 07.2008
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Met deadlines while maintaining high-quality deliverables
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Experienced with social media and communications platforms
- Performed general maintenance and repair
- Developed departmental objectives, budgets, policies, procedures and strategies.
Education
Master of Science in Strategic Management -
Chinhoyi University of Technology Zimbabwe
Chinhoyi, Zimbabwe10.2019
Bachelor of Science(Honours) in Degree in Office Administration and Technology -
Chinhoyi University of Technology Zimbabwe
Chinhoyi, Zimbabwe06.2016
Skills
- Written Communication
- Mail Handling
- Business Administration
- Coaching and Training
- Event Coordination
- Documentation
- Communication skills
- Good Customer care
- Ability to multitask
- Detail Oriented
- Team oriented
- Interpersonal skills
- Strong Work Ethic
- Microsoft Office proficiency
Certification
- Certificate in Local Government and Administration
- Pitman Certificate in Book Keeping and Accounts
Reference
- Jennifer Burgett
jenniferburgett@comcast.net
(240)578 0766
- Vanessa Mafukidze
vimbainashevanessa@yahoo.com
(240)991 8356
Timeline
Personal Assistant
Private Employer Jennifer Burgett
08.2023 - Current
Office Manager
Chengetanayi Old People's Home Zimbabwe
11.2021 - 06.2023
Office Administrator
Chinhoyi University of Technology Zimbabwe
02.2010 - 10.2021
Regional Office Administrator
Z B Life Assurance Directorate
03.2002 - 07.2008
Master of Science in Strategic Management -
Chinhoyi University of Technology Zimbabwe
Bachelor of Science(Honours) in Degree in Office Administration and Technology -
Chinhoyi University of Technology Zimbabwe