Miriam Gomez
Edinburg ,Texas
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Allure Nails & Spa
Mcallen, Texas
12.2023 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed business performance data and forecasted business results for upper management.
Receptionist
State Farm
Edinburg, Texas
01.2022 - 08.2023
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Verified visitors' identification cards before allowing access to the building.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Associate
The Children's Place
Mcallen, TX
03.2020 - 01.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
Education
EMT Certification -
RGV College
Edinburg, TX12-2023
High School Diploma -
Edinburg North High School
05-2020
Skills
- Customer service
- Employee training
- Inventory management
- Data analysis
- Vendor negotiation
- Contract management
- Schedule preparation
- Sales techniques
Certification
- EMT Certification
Languages
English
Professional
Spanish
Professional
Timeline
Manager
Allure Nails & Spa
12.2023 - Current
Receptionist
State Farm
01.2022 - 08.2023
Sales Associate
The Children's Place
03.2020 - 01.2022
EMT Certification -
RGV College
High School Diploma -
Edinburg North High School
Similar Profiles
Abigail ReynaAbigail Reyna
Nail Technician at Allure Nails & SpaNail Technician at Allure Nails & Spa
Colleen Chea TithColleen Chea Tith
Licensed Nail Technician at Luxor Nails & SpaLicensed Nail Technician at Luxor Nails & Spa
Thi Cam Nhung TruongThi Cam Nhung Truong
Manicurist and Pedicurist at Allure Nails & BeautyManicurist and Pedicurist at Allure Nails & Beauty
Dominick CastilloDominick Castillo
Bulk Terminal Operator at CGI LogisticsBulk Terminal Operator at CGI Logistics
Leonardo RamirezLeonardo Ramirez
CDL Tanker Driver at Xela TransportCDL Tanker Driver at Xela Transport