MIRIAM HARRIS
Port Jefferson Station,NY
Summary
Confident International Operations Director with vibrant and outgoing personality. Over 35 years of experience leading, organizing and managing large diverse teams in the advertising industry. Dedicated to representing companies well at all times while driving forward performance.
Overview
44
44
years of professional experience
Work History
International Operations Director
BBDO Worldwide
New York, NY
12.1987 - 10.2022
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Used excellent verbal skills to engage clients in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Worked on Worldwide business and corresponding with offices in 79 countries.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Structured HR consulting services to support clients during organizational developments and changes.
- Created reports, customer communications and financial statements.
- Organized communications between executives, staff members and customers and composed memos, reports, forms and other business documents.
- Researched daily corporate operations and reviewed and updated standard operating procedures with input from key stakeholders.
International Operations Assistant
J.Walter Thompson
New York, NY
10.1978 - 11.1987
- Checked all information to provide reporting with 100% accuracy.
- Organized and filed important company documents, spreadsheets and reports.
- Planned routine operations and special projects under direction of operations manager.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Worked closely with other departments on special projects.
- Identified internal problems and recommended solutions to upper management.
- Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
- Worked with users and support teams to troubleshoot reported problems.
- Assisted management in making important decisions by collecting, organizing and modeling data.
- Scheduled appointments, meetings and interviews for employees and clients.
- Detailed operations activities by producing and distributing high-quality reports.
- Facilitated work processes for special projects, product promotions and company campaigns.
- Prepared conference rooms for meetings and took minutes.
- Offered input on key decisions and strategic plans, evaluating ongoing program data.
- Booked travel, lodging and food reservations for company trips.
- Developed and cultivated relationships with club VIPs and respective guests.
Education
Bachelor of Arts -
SUNY Stony Brook
Stony Brook, NY06.1978
Skills
- Recruitment and Hiring
- Department Oversight
- Process Improvements
- Financial Statement Review
- Administrative Management
- Employee Motivation
- Performance Assessment
- Records Organization and Management
- Budget Control
- Team Leadership
- Staff Supervision
- Performance Evaluation and Monitoring
- Decision Making
- Staff Development
- Staff Scheduling
- Goal Setting
Languages Bilingual English/Spanish
Spanish
Professional
Timeline
International Operations Director
BBDO Worldwide
12.1987 - 10.2022
International Operations Assistant
J.Walter Thompson
10.1978 - 11.1987
Bachelor of Arts -
SUNY Stony Brook
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