Miriam Herrera
Beasley,TX
Summary
Adaptable, bilingual individual with experience in a variety of industries and a history of success in providing exceptional customer service. Excellent organization, communication, and relationship-building skills. Innovative and driven to succeed, always ready to resolve customer issues to ensure business retention. A problem solver who quickly grasps complex situations and turns them into manageable tasks; communicates well with customers and employees to answer questions. Responsible court clerk successful at managing multiple projects while delivering quality service. Adept at performing court filings, answering phones and recording court proceedings with equipment. Seasoned Court Clerk with background in managing court records, processing legal documents, and supporting courtroom proceedings. Strengths include strong organizational skills, keen attention to detail, and adherence to strict deadlines. Familiarity with legal terminology and solid communication skills add value to team settings. Demonstrated ability to maintain confidentiality and uphold highest standards of legal ethics while making significant contributions to efficient court operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
COURT CLERK
CITY OF ROSENBERG
ROSENBERG, TX
08.2022 - Current
- Manage and maintain court records, including filing, organizing, and updating case documents, such as pleadings, motions, and judgments.
- Oversee destruction of records, train and assist customers, and oversee district clerk staff.
- Ensure all confidentiality is maintained for all files.
- Prepare Arrest and Capias Pro Fine Warrants.
- Maintaining accurate and confidential records of court proceedings, decisions, and transactions in compliance with applicable laws and regulations.
- Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by the new probate code being enforced.
- Addressed citizens' concerns and issues and timely provided advice and solutions to ensure needs were being met, continuous ongoing customer satisfaction through timely follow-ups and appropriate resolutions.
- Provided technical telephone support to customers and internal administration partners with a strong focus on customer satisfaction.
- Assisted with special projects, preparing reports, and performing other tasks as assigned by supervisory personnel.
INDIGENT DEFENSE CLERK
FORT BEND COUNTY
RICHMOND, TEXAS
12.2021 - 04.2022
- Responsible for data collection, data entry, and validation of data concerning the indigent defense program.
- Interviewed inmates to establish their financial circumstances, ensuring appropriate representation for those facing economic disadvantage.
- Assisted in the process of determining bond by scheduling appointments and collecting necessary information.
- Prepares magistrate and financial packets for indigent defense qualifications.
- Collects data from Sheriff's Office for packets.
- Organized and maintained filing systems for confidential documents.
- Performed data entry tasks to update records.
- Verified accuracy of all paperwork prior to submission for processing.
- Managed multiple projects simultaneously while meeting tight deadlines.
ADMINISTRATION HUMAN RESOURCE
CITY OF ROSENBERG
ROSENBERG, TX
11.2017 - 03.2021
- Assisting all departments when they needed.
- (Municipal Court, Water Department, Police Department, Finance Department, etc.) Answering phone calls, creating invoices to pay departments, assisting on court days, scheduling Zoom calls for court days, as well as communicating to citizens with any concern they might have had.
- Maintained relationships with external stakeholders such as government departments, unions and other relevant organizations.
ADMINISTRATION
FORT BEND JUVENILE DETENTION CENTER
RICHMOND, TX
10.2018 - 11.2019
- Ensured accurate tracking and management of funds collected from juveniles upon arrival at the facility.
- Responsible for overseeing department inventory management.
- Supported the Chief and Assistant Chief of Department in managing emergency incidents.
- Established costs of business labor, shipping, and administration.
- Performed data entry and recordkeeping tasks to track correspondence and updates.
- Prepared deposits according to established procedures.
- Maintained inventory levels of office supplies and equipment as needed.
- Resolved discrepancies between invoices and purchase orders quickly.
- Provided administrative support such as scheduling appointments or meetings.
- Created memos, letters, emails, reports, presentations as requested by management.
RETAIL SERVICE SPECIALIST
O'REILLY AUTO PARTS
ROSENBERG, TX
07.2014 - 10.2017
- Organized and managed required paperwork during the night shift
- Closed down store and executed accurate money count management.
- Supervised staff and trained new team members on store procedures, customer assistance, and product knowledge, while also assisting in merchandising efforts.
- Assist in outside sales calls to customers in order to maintain effective customer service.
- Maintain effective teams and project positive images reflective of corporate aspirations and goals.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions and resolving issues promptly.
- Informed customers of current promotions, pricing and exchange and return policies.
Education
High School Diploma -
B.F Terry High School
Rosenberg, TX05-2014
Wharton Junior Community College
Richmond, TXSkills
- Bilingual (English & Spanish)
- Training and Development
- Customer Service
- Problem Solver
- Multitasking
- Detailed-oriented
- Court Clerk
- Scheduler
- Microsoft Suite
- Data Entry
- Schedule Management
- Court Procedures
- Confidentiality
- Records Management
- Strong Organization
Certification
- Public Notary License - [Texas] Secretary of State or equivalent regulatory body.
- First Aid, CPR, AED Certification - American Red Cross.
Languages
Spanish
Professional
American Sign Language
Limited
Timeline
COURT CLERK
CITY OF ROSENBERG
08.2022 - Current
INDIGENT DEFENSE CLERK
FORT BEND COUNTY
12.2021 - 04.2022
ADMINISTRATION
FORT BEND JUVENILE DETENTION CENTER
10.2018 - 11.2019
ADMINISTRATION HUMAN RESOURCE
CITY OF ROSENBERG
11.2017 - 03.2021
RETAIL SERVICE SPECIALIST
O'REILLY AUTO PARTS
07.2014 - 10.2017
High School Diploma -
B.F Terry High School
Wharton Junior Community College
Similar Profiles
Jason KoslerJason Kosler
Captain/EMT-Basic at City Of RosenbergCaptain/EMT-Basic at City Of Rosenberg
Sheyla AzuceySheyla Azucey
Paralegal at Rosenberg & Rosenberg, PAParalegal at Rosenberg & Rosenberg, PA
Julie LaneJulie Lane
Plastic Surgery Consultant / Aesthetics Specialist at Rosenberg Plastic SurgeryPlastic Surgery Consultant / Aesthetics Specialist at Rosenberg Plastic Surgery
Christian RiosChristian Rios
Automotive Technician at Legacy Ford of RosenbergAutomotive Technician at Legacy Ford of Rosenberg
Stephen JanecekStephen Janecek
Lead Principal at Needville Middle SchoolLead Principal at Needville Middle School