Miriam Jaramillo

• Developed reports of zone performance and presented data to upper management.
• Supported regional managers, adjusting sales goals, and processes for each region based on zone metrics and company objectives.
• Analyzed and improved performance across zone using sales metrics and performance reports.
• Considered and approved policies to support company initiatives and overall performance.Corporate Advisory: Serve as a trusted advisor to a select Dealer Network, guiding leadership teams on financial management, compliance, and business operation optimization.
• Performance Analytics: Leverage Power BI to evaluate dealer sales in the service department performance against corporate benchmarks; identify trends and develop Date to Green action plans for business growth.
• Strategic Operational Turnaround: Surpassed corporate satisfaction benchmarks by elevating NADA (National Automobile Dealers Association) survey scores from 6.2 to a verifiable 8.1; achieved through the streamlined implementation of profitability and customer experience initiatives.
• Cross-Functional Collaboration: Partner with internal Ford departments (Sales, Marketing, Finance, and Ford Credit) to ensure comprehensive support and alignment with regional demands.

• Launch & Material Specialist ○ Cross-Functional Leadership: Directed critical material meetings for New Model Year changeovers, ensuring 100% availability of construction materials while maintaining strict adherence to Ford’s standards. ○ Quality Assurance & Risk Management: Collaborated with Part Engineers, STA (Supplier Technical Assistance), and Project Managers to identify potential quality risks, align on technical requirements, and implement immediate root-cause solutions. ○ Process Control: Leveraged CMMS, WERS, and New Gen systems to track engineering changes, ensuring that only parts meeting the latest quality specifications reached the production line. ○ Performance Reporting: Developed visual dashboards and metrics to monitor project scope, construction progress, and supplier performance, facilitating data-driven decisions to meet GPDS milestones. ○ Supplier Quality Follow-up: Maintained rigorous communication with global suppliers to ensure compliance with delivery schedules and quality protocols, minimizing the risk of non-conforming material.

• Launch: Managed material flow for New Model Year (NMY) builds, ensuring 100% parts availability for engineering changes and pre-production milestones.
• Performance Metrics: Developed advanced charts and KPIs for construction readiness, providing visibility to senior leadership on build progress and supply chain constraints.
• Technical Proficiency: Expert use of Ford global systems: CMMS, WERS, and New Gen for bill-of-materials (BOM) accuracy and engineering change management.
• Supplier Engagement: Acted as the primary point of contact for strategic suppliers, ensuring tight alignment with vehicle launch schedules.

Bulk & CKD Material Coordinator (Export/Import) | Penske Logistics / Ford CSAP

• International Trade & CKD: Led the export of vehicle kits and spare parts to 8 global markets, synchronizing supply chain activities with destination Ford plants.
• Financial Impact: Generated significant routing and cargo cubing optimizations, leading to substantial reductions in transportation costs and budget management.
• Production Planning: Executed broadcast-based material tracking, collaborating directly with the plant floor to align production plans with actual material usage.
• Compliance & Logistics: Orchestrated Customs Clearances and cross-border transportation, ensuring strict adherence to international regulations and Hazardous Materials handling protocols.
• Inventory Control: Implemented FIFO (First-In-First-Out) strategies and managed "Critical Parts" reporting, developing rapid action plans and expedited shipping solutions to prevent line stoppages.

Material Coordinator (Regular Production) | Ford Motor Company

• Product Lifecycle Support: Coordinated end-to-end material flow for high-volume programs, including the Ford Fiesta and Mustang Mach-E, ensuring supply chain stability from launch through regular production.

• International Sourcing: Managed the full purchasing lifecycle for industrial parts and services, sourcing from strategic suppliers in the United States and Canada.
• Supplier Management: Negotiated terms, followed up on Purchase Orders (PO), and ensured on-time delivery and billing accuracy.

Financial Reporting: Prepared monthly accounting reports and budget analysis to support executive decision-making.