Miriam Maisonave

- Manage the processes for Professional Services Agreements (PSA), Master Service Agreements (MSA), and vendor agreements, including invoicing.
- Coordinated projects for the Corporate Security and Facilities departments; enhanced project efficiency through improved communication and regular team meetings.
- Administer the Document Retention Policy across various organizations.
- Manage facility issue reporting and provide administrative support to the department manager.
- Support badge issuance and building access processes, including onboarding and termination.
- Ensure contractor background compliance and manage access systems.
-Sourced suppliers and ordered materials to meet operational needs, while assisting with the implementation of security procedure changes.
- Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
-Established strong collaboration with finance and procurement departments for project requirements while partnering with senior management on strategic planning for upcoming initiatives.

- Knowledgeable in Natural Gas Distribution and construction practices.
- Orders materials for new business and main installations.
- Oversees the tracking of construction documents and ensures that all project documentation is complete regarding bids, subcontracting, and project progress..
- Schedules gas service installations.
- Audits service records for accuracy.
- Ensures timely processing of vendor/contractor invoices.
-Worked with local authorities on road and sidewalk conditions during construction, addressing customer restoration concerns after contractor work.
- Submitted insurance claims for the construction department.
- Resolved issues related to monthly retirement records.
- Supports the Construction Supervisor and covers for other divisions as needed.ntractor invoices are processed and paid in accordance with
contractual obligations and inquiries and problems are resolved in a timely fashion.
D
the Construction Supervisor on daily activities.
Addresses Customer restoration concerns during and after Contractor work
Work with Township, County, Municipalities to address unsatisfactory road and side walk conditions
during and after Contractor work
Submit Insurance Claims on behalf of Cumberland Construction Dept
Address issues with monthly retirement records report
Establish, Promote and maintain good relationships with customers, vendors, contractors and
employees.
Support the Construction Supervisor/Cover other divisions in the absence of the division
Coordinator
Promote Brand integrity

- Clerical tasks for division operations and commercial functions.
- Compile and type data for reports while maintaining accurate records.
- Prepare purchase orders and process contractor invoices.
- Assist supervisors and managers with various tasks.
- Respond to customer inquiries, both verbally and in writing.
- Use the Customer Information Control System effectively.
- Operate the payment booth and process payments as required.

-Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

-Processed weekly payroll for staff, ensuring timely and accurate salary distribution.

- Maintained and updated reports for CCC Management.
- Prepared sales performance reports for senior management.
- Resolved customer inquiries promptly to enhance satisfaction.
- Trained new hires on commercial processes and software tools.
- Conducted regular inventory audits and ensured accurate stock documentation.
- Cleared, researched, and filed Hazardous Condition tags.
-Cross-trained in Commercial Clerk, Secretary, and Payment Senior Clerk duties, including credit checks, processing deposits, and generating reports.

- Responded to customer inquiries verbally and in writing, following company policies.
- Used CC&B software to create work orders.
- Manually corrected errors in customer records and files.
- Prepared routine correspondence and account statements for customer inquiries.
- Contacted customers for overdue payments, service appointments, and account discrepancies.
- Handled in-person customer inquiries as directed by supervision.

Verified Insurance, scheduled appointments
Processed invoice payments, recorded Patient medical history
Sterilization of all instruments and Patient rooms
Assisted doctor(s) with various dental procedures
NJ-licensed Dental Radiographer

• Responsible for store visual presentation for effective sales results of merchandise and services.

• Member of the management team of a movie/music specialty retailer.