Miriam Matos
35608 Velardo Drive,Yucaipa CA
Summary
To continue utilizing my strong sense of dedication, motivation, responsibility as well as further my career with the advanced skills I have obtained working at the Redlands Unified School District for the past 18 years.
Overview
17
17
years of professional experience
Work History
Enrollment Clerical Substitute
Redlands Unified School District
Redlands, CA
11.2017 - Current
- Currently working at the Enrollment Center switchboard providing excellent customer service guiding parents through the enrollment process.
- Offered English-to-Spanish translation services in person and over the phone to ensure clear communication.
- Review and process enrollment documents, such as immunization records, IEPs, proof of residency, and declaration of residency.
- Efficiently handled caregiver affidavits when needed.
- Proficient in Aeries, CALPADS, CAIR, Airtable, Microsoft programs, Outlook, and managing the transfer database.
- Effectively communicating with the Data Center, Special Services, Student Services, Language Assessment Center, and the Homeless Liaison Department.
- Processed intra-inter transfer forms between schools within the district, and from other districts.
- Assist the supervisor in translating letters from English to Spanish.
Clerical Substitute
Redlands Unified School District / School Sites
Redlands, CA
02.2018 - 04.2022
- Worked at various school sites (elementary, middle schools, and high schools). Provided clerical support to complete projects and assignments.
- I worked in the Health Office Department to assist students.
- Covered office manager and attendance clerk positions.
- Actively involved in providing customer service to parents, students, and working as a team with all district staff.
Language Assessment Center
Redlands Unified School District
Redlands, CA
09.2007 - 10.2017
- Administered the CELDT test to students in grades TK through 12th grade, who come from diverse cultural and socioeconomic backgrounds.
- Grade tests, and review the CELDT results with the parents.
- Translated documents for various school sites, including the district office.
- Kept students' records up to date in Aeries.
- Administered the CELDT testing at various school sites within the district.
- Performed queries in the school database, Aeries, to gather student information.
- Manage and process 500 students annually.
- Tracked orders from start to finish to ensure the timely delivery of CELDT testing materials.
- Performed administrative tasks such as filing paperwork, updating students' information, and reclassifying reports.
Education
Certificate - Specialist in Foreign Languages
University of Baja California
San Diego, CACertificate - ESL for Baja California Educators
San Diego State University
San Diego, CADiploma - Business Office Administration
United Education Institute
San Bernardino, CAHigh School Diploma -
Redlands East Valley High School
Redlands, CASkills
- Customer service excellence by treating people with dignity, by showing respect, and empathy
- Proficient in the Microsoft Office Suite (Word, Excel, Outlook)
- Proficient in CALPADS, CAIR, Aeries, and Airtable
- 45 WPM typing speed
- Strong communication skills
- Strong organizational and multitasking abilities
- Problem Solving and Conflict Resolution
- Proofreading documents
- Experience with database management and record-keeping
- Verbal and written communication
- Data entry
- Filing systems knowledge
- Strong interpersonal skills
- Detail-oriented, with a high level of accuracy
- Bilingual: fluent in Spanish
Timeline
Clerical Substitute
Redlands Unified School District / School Sites
02.2018 - 04.2022
Enrollment Clerical Substitute
Redlands Unified School District
11.2017 - Current
Language Assessment Center
Redlands Unified School District
09.2007 - 10.2017
Certificate - Specialist in Foreign Languages
University of Baja California
Certificate - ESL for Baja California Educators
San Diego State University
Diploma - Business Office Administration
United Education Institute
High School Diploma -
Redlands East Valley High School
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