Hi, I’m
Miriam Minton
Olympia,WA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
15
years of professional experience
Work History
Olympia School District
Elementary School Secretary
07.2021 - Current
Job overview
- Wrote and proofread error-free letters, memoranda, and other business correspondence.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed 30 - 70 phone and email correspondence and handled incoming and outgoing mail and faxes on a daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
OLYMPIA SCHOOL DISTRICT
Paraprofessional
10.2016 - 07.2021
Job overview
- 4 years teaching small groups of students lesson plans provided by teachers - supervise children during lunch and recess - fill in for teachers as substitute teacher when needed
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Took part in professional development workshops to boost skills.
- Helped teacher prepare instructional material and displays.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
JCPenney
Sales Floor Associate
10.2010 - 10.2016
Job overview
- Providing excellent customer service-operating cash register-achieved daily sales goals
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted 100s of customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Education
LP Brown Elementary SchoolOlympia, WA
Emergency Substitute Teacher Certificate from Emergency Substitute Teacher
01.2019
University of PhoenixRemote
Bachelor of Arts from Business, Management, Marketing, and Related Support
06.2012
Skills
- Excellent listening skills
- Fluent in German
- Office Equipment Operation
- Document Delivery
- Administrative Procedures
- Confidentiality and Data Protection
- School Policies
- School Safety
- Multitasking and Time Management
- Confident in problem solving
- Perseverance and motivation
- Excellent customer service
- Multi-Line Telephone Systems
- Microsoft Office
- Employee Communications
- Clerical Support
Languages
German
Native or Bilingual
Timeline
Elementary School Secretary
Olympia School District
07.2021 - Current
Paraprofessional
OLYMPIA SCHOOL DISTRICT
10.2016 - 07.2021
Sales Floor Associate
JCPenney
10.2010 - 10.2016
LP Brown Elementary School
Emergency Substitute Teacher Certificate from Emergency Substitute Teacher
University of Phoenix
Bachelor of Arts from Business, Management, Marketing, and Related Support
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