Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miriam M. Sanchez

Houston

Summary

Organized and dependable candidate successful at managing multiple priorities with a cheerful outlook. Willingness to take on added responsibilities to meet team goals. A hardworking and enthusiastic job seeker with strong organizational skills. Ready to help the team achieve company goals. Always successful at completing duties with accuracy and efficiency. Highly experienced in many fields and known for exemplary team building and project oversight skills. Experienced in developing strong collaborative relationships and delivering impressive results. Secretarial experience for 4 years/Knowledge in multiple software/Organizing documents and paperwork and maintaining a filing system/coordinating various calendars. Customer service 5 years and Sales retail 3 years. Highly experienced in many fields known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

9
9
years of professional experience

Work History

SPED Clerk/Customer Services

Administration Sheldon ISD
08.2022 - Current
  • Increased efficiency by streamlining filing systems and organizing important documents.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Am responsible for scheduling ARD Meeting and Staffing meetings before deadlines.
  • Identify secure and high-risk areas and assess vulnerabilities from a building standpoint for unauthorized access such as social security and medicaid accounts.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • translate parent interview for School Psychologist to evaluate students.
  • Secretarial experience for 2-3 years/Knowledge in multiple software/Organizing documents and paperwork and maintaining a filing system/coordinating various calendars


Order Picker/Packer/Stocker Associate

S.P. Richards
09.2020 - 09.2022


  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Pulled orders quickly to maintain demanding productivity goals.


  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Streamlined warehouse operations for increased efficiency through organized and accurate order picking.

Cashier/Sales Associate

Victoria's Secret
12.2017 - 09.2019
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Secretarial experience for 1.5 years/Knowledge in multiple software/Organizing documents and paperwork and maintaining a filing system
  • Answering and directing phone calls
  • Interact with customers in a genuine and polite manner and push sales and services to increase store goals.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Processed credit card and debit payments systems, providing accurate charges and credits.
  • Provided warranty information to customers purchasing covered items and services.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Kept shelves stocked with popular items by tracking trends and requesting new orders.

Cashier

McDonald's
02.2015 - 02.2016
  • Tracked receipts, employee hours and inventory movements
  • Kept employees operating productively and working on task to meet business and customer needs
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
  • Coached crew members to optimize performance and motivate toward more efficient work
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
  • Regularly checked building to confirm maintenance and cleaning met code and regulations
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Education

No Degree -

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05.2027

High School Diploma -

Cesar Chavez High School
Laveen, AZ
05.2024

Skills

  • Exceptional multitasker
  • Team Player
  • Active listening
  • Excellent communication
  • Data Analytics
  • Conflict Management
  • Database Research
  • Complaint Handling
  • Call Center Experience
  • Telephone Etiquette
  • Active Listening
  • Attention to Detail
  • Call Documentation
  • Translation and Interpretation Services
  • Consistent and reliable at work
  • Cash Handling Expertise Math aptitude
  • Bilingual in English and Spanish
  • Capable to learn new systems
  • Training and development

References

Brittany S. Sanchez (Counselor at Goosecreek) Phone Number 832-414-2808


Cristina Vasquez ( AP at Galena Park) Phone Number 956-635-7609


Dominique Lewis (AP at Channel View) Phone Number 281-630-0900




Timeline

SPED Clerk/Customer Services

Administration Sheldon ISD
08.2022 - Current

Order Picker/Packer/Stocker Associate

S.P. Richards
09.2020 - 09.2022

Cashier/Sales Associate

Victoria's Secret
12.2017 - 09.2019

Cashier

McDonald's
02.2015 - 02.2016

No Degree -

Maricopa Community Colleges - Phoenix College

High School Diploma -

Cesar Chavez High School

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Miriam M. Sanchez