Miriam Navarro
Beaumont,CA
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
7
7
years of professional experience
Work History
HR Assistant
CJ Foods
04.2022 - Current
- Administered weekly payroll processing accurately, while minimizing errors in payment
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees
- Coordinated and conducted all new hire onboarding processes such as new employee orientation, new employee docs, and creating and updating employee files
- Maintained and audited I-9 documentation and kept up to date to ensure USCIS regulations and standards were met
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques in a company of over 700 employees
- Assisted in recruitment by creating and posting accurate job descriptions, scheduling and conducting interviews for potential candidates, and extending job offers
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation
- Assisted in the management of personal, medical, and family leaves, along with worker's comp cases, ensuring proper documentation and compliance with company policies and relevant laws
- Created and maintained all employee records up to date (LOA, worker's comp/modified duty documentation)
- Updated employee personnel and I-9 files as turnover occurred
Administrative Specialist
Zenner USA
12.2020 - 04.2022
- Responsible for processing, verifying, and sending out all invoices
- Prepared daily reports and submitted to management
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns via phone and email
- Entered information from service work order reports into Sage 100 system accurately and in a timely manner
- Processed client orders and kept close communication with manufacturing operations manager to ensure assembly and shipment were processed quickly
- Identified customer needs, clarified information, researched and provided solutions or alternatives to any issues
- Prepared and provided test certification for products as needed
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues through Salesforce software
- Conducted training sessions for Administrative Specialist representatives on various aspects of the job including skills development, product knowledge, and updates to procedures and order processes as needed
Billing Clerk
DC Logistics
11.2017 - 03.2020
- Handled the billing accounts of the six major customers serviced through the company
- Calculated and checked data inputted in the system to ensure accuracy of final bill
- Processed and issued over 500 invoices daily to customers through various channels (mail, email, EDI system)
- Verified all orders shipped were billed for upon receiving delivery receipts
- Answered incoming calls as needed and provided assistance to customer service department as needed
- Maintained up-to-date customer records with accurate contact and billing information, ensuring timely invoice delivery
- Prepared weekly reports of all shipments and orders billed and submitted to the accounting department
- Assisted in bi-weekly payroll processing as needed
Administrative Assistant
Biolab
01.2017 - 11.2017
- Answered all phone calls and directed them to correct personnel
- Maintained all office documents organized and implemented accurate and efficient filing system for invoices, and pertinent documentation
- First point of contact for all clients and vendors
- Created purchase orders, processed receiving, and managed product inventory transfers in SAP system
- Supported executive staff in receiving, accounting, and production departments through scheduling meetings, and preparing crucial documents/reports
- Provided support to the HR department by updating and filing employee documents
- Assisted in planning and organizing benefit events for the HR department
- Provided employees assistance in filling out required paperwork, alongside helping them create and update their ADP and 401k accounts
Education
Bachelor of Arts - Liberal Studies
University of California, Riverside
Riverside, CA05.2017
Skills
- Recruitment Management
- Adaptability
- Record Keeping
- Time Management
- HR Policies Compliance
- Attention to Detail
- Employee Relations
- Benefits Administration
- Payroll Administration
- New Employee Onboarding
Timeline
HR Assistant
CJ Foods
04.2022 - Current
Administrative Specialist
Zenner USA
12.2020 - 04.2022
Billing Clerk
DC Logistics
11.2017 - 03.2020
Administrative Assistant
Biolab
01.2017 - 11.2017
Bachelor of Arts - Liberal Studies
University of California, Riverside
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