MIRIAM NGANG
SEATTLE,WA
Summary
Qualified Security officer with solid background in maintaining safety and security in various environments. Successfully managed access control and surveillance operations, contributing to prevention of unauthorized entries and incidents. Demonstrated vigilance and effective communication skills in working closely with team members and responding to emergencies.
Overview
9
9
years of professional experience
Work History
Security Officer
Security Services Northwest
06.2025 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Security Officer Supervisor
TACTICAL GUARD SERVICES
06.2024 - 06.2025
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
Security Officer
VIGILANT EAGLE SECURITY
04.2016 - 01.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
D&K HOTEL AND APPARTMENTS
03.2016 - 02.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
BANKING & FINANCE
UNIVERTY OF BAMENDA
CAMEROON10-2018
Skills
- Verbal and written communication
- Security camera monitoring
- Punctuality
- Incident reporting
- Patrolling
- Workplace safety
Languages
French
Native or Bilingual
Timeline
Security Officer
Security Services Northwest
06.2025 - Current
Security Officer Supervisor
TACTICAL GUARD SERVICES
06.2024 - 06.2025
Security Officer
VIGILANT EAGLE SECURITY
04.2016 - 01.2019
Customer Service Representative
D&K HOTEL AND APPARTMENTS
03.2016 - 02.2018
BANKING & FINANCE
UNIVERTY OF BAMENDA
Similar Profiles
Abdirihman MohamudAbdirihman Mohamud
Security Officer at Security Services NorthwestSecurity Officer at Security Services Northwest
DeAndr'e ThompsonDeAndr'e Thompson
Security Officer at Security Services NorthwestSecurity Officer at Security Services Northwest
Billy ClarkBilly Clark
Unarmed Security Officer at Security Services NorthwestUnarmed Security Officer at Security Services Northwest
Victor BautistaVictor Bautista
Transportation Manager at J.B. HuntTransportation Manager at J.B. Hunt
Jamison MaehlerJamison Maehler
Police Lieutenant at Seattle Police DepartmentPolice Lieutenant at Seattle Police Department