Miriam Nolan
Brooklyn,NY
Summary
Highly skilled- and motivated Construction Office Manager and Administrative Assistant professional with proven background delivering sensible business technology solutions on time. Strong ability to coordinate and streamline administrative tasks, improve operations, efficiency, and maintain positive office environment. Expertise in maintaining accurate financial records and providing exceptional customer service. Adept at working effectively unsupervised and quickly mastering new skills. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
23
23
years of professional experience
Work History
Construction Office Manager
Burda Construction Corp
02.2013 - Current
- Manage day to day office operation including, but not limited to, employee scheduling, purchasing supplies, maintaining equipment, and overseeing facilities maintenance
- Oversaw administrative support staff provided guidance and mentorship, ensure work was completed correctly on time
- Coordinated and scheduling appointments, meeting and conferences and provided assistance if needed
- Maintain and updated company records and databases
- Processed and managed estimates, invoices, expense records, and purchase orders
- Answers and directed incoming calls and emails and provided customer service to clients
- Monitor suppliers to ensure efficient and effective services are provided within company budget limits
- Produced monthly AIA billing and Change orders.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed vendor relationships to ensure timely delivery of materials and services at competitive prices.
- Organized and updated databases, records and other information resources.
Administrative Office Manager
KWA-NYC Construction
02.2007 - 01.2013
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Analyzed financial data to identify trends and develop forecasts for future financial performance.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
- Organized and updated databases, records and other information resources.
- Created interview itineraries for all jobs applicants.
- Negotiated and executed contracts on behalf of department.
Front Desk Assistant
Residence Inn By Marriot
03.2002 - 12.2006
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained transaction security by verifying payment cards against identification.
- Participated in continuous learning opportunities such as workshops or conferences, staying informed on industry trends and best practices.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Prepared reports on guest satisfaction levels and other metrics.
- Increased team productivity by cross-training employees in various front desk tasks such as reservation management and concierge services.
- Developed and maintained positive relationships with guests for satisfaction.
Daycare Teacher's Assistant
Little Hands Kids Club
09.2000 - 03.2002
- Established safe play environment for children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Designed monthly activity schedules to balance play, rest and learning time.
- Helped teacher prepare instructional material and displays.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
Bachelor of Science - Business
University of Ecomonics
Bratislava, Slovakia05.1998
High School Diploma -
Obchodna Akademia
06.1993
Skills
- Efficient in many areas of clerical, office and customer service
- Negotiations
- Strategic thinking
- Client Relations
- Computer Skills, Data Entry
- Process Improvement
- New York State Notary Public
Languages
Czech
Native or Bilingual
Slovak
Native or Bilingual
Polish
Professional Working
Timeline
Construction Office Manager
Burda Construction Corp
02.2013 - Current
Administrative Office Manager
KWA-NYC Construction
02.2007 - 01.2013
Front Desk Assistant
Residence Inn By Marriot
03.2002 - 12.2006
Daycare Teacher's Assistant
Little Hands Kids Club
09.2000 - 03.2002
Bachelor of Science - Business
University of Ecomonics
High School Diploma -
Obchodna Akademia
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