Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miriam Ochoa

Santa Ana,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Office Manager

Ultimate Detailing
Irvine, CA
02.2019 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Managed office inventory and placed new supply orders.

Warehouse Packer

Biosealnet
Brea, CA
03.2017 - 05.2019
  • Assembled and packed orders according to customer specifications.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Weighed packages prior to shipping to ensure compliance with weight regulations.
  • Stacked cartons onto appropriate pallets according to size and weight restrictions.
  • Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.

Cashier

Northgate Gonzlez Markets
Santa Ana, CA
06.2017 - 06.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Santa Ana High School
Santa Ana, CA
06.2011

Skills

  • Workforce Management
  • Expense Reporting
  • Office Management
  • Staff Hiring
  • Compliance Monitoring
  • Employee Supervision
  • Team Supervision
  • Customer Service
  • Staff Training
  • Schedule Coordination

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Office Manager

Ultimate Detailing
02.2019 - Current

Cashier

Northgate Gonzlez Markets
06.2017 - 06.2018

Warehouse Packer

Biosealnet
03.2017 - 05.2019

High School Diploma -

Santa Ana High School

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Miriam Ochoa