Miriam Octaviano
Santa Ana,CA
Summary
Friendly and detail-oriented professional with experience in administrative support. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Skilled in HR support, adept at problem-solving, and committed to maintaining meticulous records. Recognized for adaptability and a proactive approach, bringing a positive attitude to contribute to team success.
Overview
8
8
years of professional experience
Work History
On-Site Administrative Assistant
Affluent Staffing
08.2022 - Current
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Receptionist Administrator
OC Dental Specialist
06.2020 - 08.2022
- Provide excellent customer service to create positive experience and build patient trust.
- Prepared insurance claims, explained benefits, and outlined pricing for service.
- Complete new patient registration in software to create accurate and comprehensive records.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized and updated databases, records and other information resources.
Administrative Assistant
Integrity
06.2017 - 04.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded HR actions, including new hires, transfers, and terminations.
- Managed filing system, entered data, and performed clerical tasks.
- Prioritized multiple assignments while meeting deadlines.
- Verified timekeeping records and addressed discrepancies.
- Maintained inventory of office supplies and placed orders.
Skills
- Bilingual
- Strong time management and organization skills
- Adaptable and quick to learn new systems
- Excellent communication and customer service skills
- Experienced in HR support and office management
- Detailed-oriented and reliable
- Strong problem-solving abilities
- Able to work independently and in a team
Timeline
On-Site Administrative Assistant
Affluent Staffing
08.2022 - Current
Receptionist Administrator
OC Dental Specialist
06.2020 - 08.2022
Administrative Assistant
Integrity
06.2017 - 04.2020
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