Summary
Overview
Work History
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Miriam Pedroza

Prosser,WA

Summary

Accomplished Parts Room Supervisor/Purchasing Supervisor with a proven track record at Mercer Ranches, Inc., specializing in inventory purchasing management and customer service excellence. Leveraged cost reduction strategies and strong vendor relationships to enhance operational efficiency and client satisfaction. Skilled in coordinating with multiple departments to streamline processes, achieving significant improvements in productivity and profitability.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Parts Room Supervisor/Purchasing Supervisor

Mercer Ranches, Inc.
Prosser, WA
02.2013 - Current
  • Followed up on backorders promptly to minimize customer wait time.
  • Researched availability of hard-to-find parts through multiple vendors if necessary.
  • Conducted regular physical inventories to verify accuracy of on-hand quantities versus system records.
  • Performed routine maintenance tasks such as cleaning shelves and organizing storage areas.
  • Maintained inventory of parts and equipment, ordering additional items as needed.
  • Ensured that all incoming shipments were properly inspected for accuracy prior to acceptance.
  • Reconciled discrepancies between actual counts versus computerized inventory records.
  • Tracked usage trends by part number to help identify future needs.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Established pricing strategies to remain competitive while ensuring profitability.
  • Implemented and planned warehouse safety and security programs and activities.
  • Organized and maintained the parts warehouse for easy access and efficient workflow.

Parts Clerk/Receiving Clerk

Bolthouse Farms Inc.
Prosser, WA
01.2005 - 12.2012
  • Developed positive relationships with vendors to ensure timely delivery of parts.
  • Researched pricing information for special orders as needed.
  • Coordinated with other departments regarding product allocation issues.
  • Contacted satisfied customers to offer additional services.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Used POS systems to receive payment or obtain credit authorization.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Served as a point of contact for customer inquiries related to parts availability.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.

Skills

  • Cost reduction strategies
  • Shipping and receiving
  • Coordinating with multiple departments
  • Inventory management
  • Returns processing
  • Purchasing strategies
  • Customer service
  • Ordering parts
  • Reviewing deliveries
  • Safety procedures
  • Parts identification
  • POS systems operations

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • Forklift Certified
  • First-Aid Certified

Accomplishments

  • Bud Mercer Award - The Highest Award of Achievement
  • Teamplayer Award
  • Employee of Year Award

Timeline

Parts Room Supervisor/Purchasing Supervisor

Mercer Ranches, Inc.
02.2013 - Current

Parts Clerk/Receiving Clerk

Bolthouse Farms Inc.
01.2005 - 12.2012
  • Forklift Certified
  • First-Aid Certified

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Miriam Pedroza