Miriam Pirolli
Orlando
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful Gate Agent recognized for high productivity levels and efficient task completion. Specialize in customer service, conflict resolution, and boarding protocol adherence, ensuring smooth and timely gate operations. Excel in communication, teamwork, and problem-solving to enhance passenger experience and operational effectiveness.
Overview
10
10
years of professional experience
Work History
Gate Agent
Bags Inc.
Orland
04.2020 - Current
- Assisted customers with selecting appropriate wheelchairs based on their individual needs and preferences.
- Ensured that all safety protocols were followed when assisting customers with the selection of a suitable wheelchair.
Housekeeping Supervisor
Marriott
Orlando
03.2015 - 06.2019
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
Education
High School Diploma -
East Side High School
New Jersey05-1995
Skills
- Wheelchair selection
- Safety compliance
- Record management
- Employee feedback
- Operational efficiency
- Customer service
Languages
English
Native/ Bilingual
Spanish
Full Professional
Portuguese
Full Professional
Timeline
Gate Agent
Bags Inc.
04.2020 - Current
Housekeeping Supervisor
Marriott
03.2015 - 06.2019
High School Diploma -
East Side High School